Senior Technical Consultant – Scale Specialist Lead (Power Platform – Tenant‑to‑Tenant)

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Role:
You are the offshore specialist leader for tenant‑to‑tenant Power Platform migration (Power Apps, Power Automate, environments, governance and remediation). You provide the technical patterns and escalation support that enables Scale squads to plan waves confidently and enables the Factory to execute remediation at pace. Tenant‑to‑tenant Power Platform moves require disciplined preparation and post‑migration reconfiguration; your role is to reduce disruption by creating repeatable runbooks and accelerating complex issue resolution.

Key Responsibilities:

- Own Power Platform tenant‑to‑tenant migration patterns for your aligned region; act as escalation authority.

- Define and maintain runbooks for app/flow migration preparation, execution, validation and remediation.

- Guide environment strategy, governance (including DLP considerations) and dependency mapping for wave planning.

- Troubleshoot complex defects (connection references, permissions, ownership transitions, connector behaviour, environment settings).

- Coordinate with Entra Apps and Identity specialists for auth/service principal dependencies and consent-related blockers.

- Provide wave risk assessments for business‑critical apps/flows; define mitigation and rollback patterns.

- Ensure evidence capture and sign‑off artefacts are correctly produced for migrated assets.

- Maintain “known fixes” catalogue and drive root cause elimination to reduce repeat defects.

- Support cutovers and hypercare for Power Platform‑critical business functions.

- Provide reporting inputs on defect categories, remediation throughput and quality trends.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here

Who You Are

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Minimum 7 years exp required
• Delivered production tenant‑to‑tenant Power Platform migration execution work (hands‑on), within your specialism.
• Strong working knowledge of Power Apps and Power Automate build and operational concepts, including solutions and connection references.
• Hands‑on experience performing export/import and reconfiguration steps; confident with admin tooling and repeatable execution.
• Strong runbook discipline and evidence capture habits suitable for audit and governance expectations.
• Comfortable working in a shift model with handovers and queue/backlog execution.
• Clear technical documentation skills: concise notes, structured escalation inputs and repeatable updates.
• This role operates within a three‑shift 24x7 Factory model. The specific rota will be confirmed, but shift handovers are mandatory and performance is measured on shift outcomes. Peak cutover windows may require schedule flexibility.
• Consistent, process‑driven execution with high attention to detail.
• Proactive in raising dependency issues (identity, connectors, permissions) early.
• Clear communicator in tickets and handovers; minimises ambiguity.
• Works collaboratively across shifts; leaves work in a clean state for the next team.
• Adapts quickly as runbooks evolve and iterates delivery habits accordingly.
• Client‑professional mindset: secure handling of access and sensitive operational data.

Preferred Skills and Experience

• Dataverse familiarity (tables, security roles, environment configuration considerations).
• Microsoft certifications (examples: PL‑200 / PL‑400) or equivalent.
• Experience with Power Platform ALM practices (pipelines, source control, environment strategies).
• Experience supporting cutovers/hypercare for large user populations.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.