Associate Director - Project Manager

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role

As a Senior Project Manager / Project Manager, you will lead customer-facing infrastructure projects spanning multiple technical areas, including cloud, networking, security, and operations modernization.

You will connect customers, technical teams, and vendors to support alignment, issue resolution, and decision-making, while leading projects with a focus not only on QCD(Quality, Cost, Delivery) management but also on customer value and business impact. This role also offers the opportunity to grow into a Project Manager capable of leading larger-scale projects in the future.

What you will do

• Lead mid- to large-scale infrastructure projects as a PM or PL

• Manage regular customer meetings, progress reporting, issue coordination, and expectation management

• Oversee multiple areas such as cloud, network, security, and operations transition

• Engage technical teams, partners, and vendors to move projects forward

• Organize risks, issues, scope changes, and delays, and escalate as needed

• Contribute to project expansion or additional proposals with customer value in mind

• Work flexibly depending on project needs, including office attendance and customer visits

Who You Are

Required skills and experience

• Experience as a Project Manager, Project Leader, team lead, or Delivery Lead in infrastructure projects

• Customer-facing experience such as regular meetings, progress reporting, issue coordination, and expectation management

• Basic understanding of cloud, network, server, security, and operations areas

• Experience coordinating across multiple technical areas and stakeholders

• Ability to organize issues, risks, scope changes, and delays, and drive progress

• Clear career aspiration to grow further as a Project Manager

Preferred skills and experience

• Experience at a major SIer, IT services company, infrastructure consulting firm, or prime vendor

• Senior PM or program management experience coordinating multiple teams or vendors

• Experience in infrastructure refresh, cloud migration, network modernization, or operations improvement projects

• Experience engaging with CxO or department-level stakeholders, program management, or PM(Project Manager) certifications such as PMP

• Experience contributing to project expansion, additional proposals, contract renewals, or account growth

• Mindset aligned with the Kyndryl Way / Heart of Progress and a strong focus on customer value

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.