Principal Forward Deployed Engineer - AI
Kyndryl · Mumbai, India · 3mo ago
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
About the Role :
At Kyndryl, we don’t just build technology - we deploy it where it matters most. As a Forward Deployed Engineer, you’ll work at the intersection of AI innovation and real-world impact, embedding with customers to solve their toughest challenges. You’ll have the autonomy to move fast, the backing of a global AI ecosystem, and the chance to shape solutions that redefine industries. If you want to own outcomes, not just code, and thrive in environments where speed and creativity win, this is your next mission.
This isn't traditional consulting or pure software engineering - it's a hybrid model built for the complexity of real-world AI deployment, where you're accountable for outcomes, not just deliverables.
This role blends deep engineering expertise with client engagement, enabling you to deliver tailored solutions that drive measurable business outcomes. You’ll operate in dynamic environments, working closely with client teams, on-site as needed, to scope, prototype, and deploy solutions at speed. You’ll leverage cutting-edge technologies such as Generative AI, Agentic AI architectures, policy-as-code, and multi-agent ecosystems, while feeding insights back into Kyndryl’s platforms and frameworks to accelerate future deployments.
If you thrive on solving complex problems, enjoy working directly with customers, and want to shape the future of enterprise AI, this role is for you.
Key Responsibilities
Owns client relationship, scoping, delivery assurance, escalation, and team coordination across FDE squads for AI solutions
Sets technical direction, advise C-suite, shape strategy, lead multiple squads
Interacts with Client teams, understand the requirements, datasets to determine and refine objectives.
Contribute to building the solution and own the end-to-end technical delivery of workstream's including Hands-On delivery of Agentic AI solutions
Continuously monitor progress and measure alignment with expected customer outcomes.
Mentor FDEs on potential solutions and contribute to their upskill.
Rapid Prototyping: Build and iterate custom AI solutions tailored to customer needs, leveraging agentic AI frameworks.
Ownership, Deployment & Partnership: Own delivery end to end, from scoping to production. Working as part of the customer team to engineer and deploy production‑ready solutions that drive adoption and measurable business outcomes.
Optimisation: Troubleshoot and enhance system performance, scalability, and reliability.
Field Intelligence: Systematically capture deployment learnings, document best practices, and proactively share insights to inform enhancements to Kyndryl’s core platforms and frameworks.
Continuous Learning: Adapt quickly to emerging technologies and evolving customer requirements by engaging in ongoing professional development.
Platform Contribution: Actively contribute to the evolution of Kyndryl’s AI platforms through feedback, code contributions, and collaboration with product teams.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills:
8+ years of relevant IT experience in which at least 2 years of working experience in GenAI/Agentic AI Frameworks, Orchestration, Deployment and at least 3 years on AI solutions along with overall 4-5 years experience on software development with delivery/team ownership.
Proven experience of client engagement, Solutioning , owning and driving delivery of Agentic AI workstreams and delivering successful production grade systems.
Hands on experience with at least 2 Agentic AI frameworks like Langchain/Langraph, CrewAi, Google ADK or Azure AI Agents SDk and delivering at least 1 Agentic Solution on Production.
Hands on experience (At least 2 years) in setting up Vector Databases and RAG solutions.
Hands on with Python/Java, SQL, API development with at least 3-4 years hands on experience in these technologies.
Experience with technical delivery including hands-on contribution of at least 3 AI projects other than GenAI/Agentic AI.
At least 1 year experience with Data cleaning, ETL, batch/stream processing, orchestration
Solid understanding of SDLC, version control (Git & GitHub) and demonstrated experience of leading 1-2 projects.
Experience in deployment and observability of Agentic AI systems and workflows.
Excellent communication and collaboration skills.
Cloud Systems: Experience with cloud AI platforms (AWS, Azure, Google AI).
Willingness to travel.
Education: Bachelor’s degree in Computer Science, Informatics, Data Science, Engineering, or related field (or equivalent practical experience).
Why join us?
- You will become part of a team that values pace, autonomy, and tangible impact. At Kyndryl, you will have full visibility of the delivery lifecycle, with opportunities to lead engagements and shape strategic direction. Our triad delivery model means you will work alongside experts in engineering, product, and consulting, fostering continuous learning and innovation. Career progression is clearly defined, from Junior to Principal levels, with pathways to influence the evolution of our AI platforms. You will contribute directly to platform development and see the results of your work in real-world applications. If you are seeking an environment where your ideas are valued and execution drives results, this is the place to make a difference.
If you want to work where innovation meets execution, apply now
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.