Customer Engagement Applications Engineer(Dresden/ESMC)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

APPLICATIONS ENGINEER OPENING WITHIN EUROPE 

 We are looking for an APPLICATIONS ENGINEER, based in Dresden, to support our European customers, develop new BKM’s in order to increase product adoption, lead project activity at customer sites and drive pre-sales and post-sales activities for our Films and Optical CD platforms.

Major Responsibilities include: 

• Drive product adoption at customer site 
• Support KLA-Tencor division and local Business Unit to achieve their business goals 
• Responsible for providing technical applications support for the development and implementation of company products in customer fabrication facilities. 
• Makes presentations on all aspects of products and provides customer trainings.
• Assists sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications. 
• Helps projects’ execution and product adoption at customer site. 
• Collaborate closely with divisional team and local Business Unit to achieve KLA business goals.

Technical Skills: 

• Experiences using ellipsometry/reflectometry 
• Understanding of how to use statistics to derive meaningful results 
• Use of professional concepts and company objectives in creative and effective ways 
• Project Management Experience is a plus
• Have creative thinking approach to deal with new customer challenges 

Important Skills: 

• Excellent presentation and communication skills
• Excellent problem-solving skills 
• Excellent customer relation and teamwork skills
• Be a driver 
• Ability to work in a competitive and very demanding customer-oriented environment. 
• Willingness to travel > 50% of time. Travel for an extended period (2–3 months) to Taiwan is expected.

Minimum Qualifications

• Master Degree in Materials Science, Physics or Electronics/Electrical engineering or an equivalent education in a related field, PhD is a plus. 
• Languages: fluent English, German. Mandarin knowledge is a plus. 
• 3 years of semiconductor IC fab experience would be beneficial. Statistic software (eg. JMP) knowledge is a plus. 
• EU driving license 

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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