Senior Manager - Quality Engineering

Quality Leadership & Organizational Management

· Lead and manage Quality Engineering, Supplier Quality, Incoming Quality Control (IQC), and Outgoing Quality Control (OQC) functions.

· Develop and execute departmental quality plans aligned with organizational objectives.

· Foster a culture of accountability, operational excellence, and continuous improvement.

· Coach, mentor, and develop quality engineering personnel and future leaders.

· Support workforce planning, succession planning, and talent development initiatives.

Manufacturing Quality Engineering

· Ensure manufacturing processes consistently meet quality, reliability, and performance requirements.

· Establish and maintain process controls, inspection plans, validation activities, and quality standards.

· Lead investigation of quality issues using structured problem-solving methodologies.

· Drive implementation of corrective and preventive actions (CAPA).

· Ensure compliance with applicable quality standards, regulatory requirements, and internal procedures.

Supplier Quality Management

· Oversee supplier qualification, audits, performance monitoring, and continuous improvement programs.

· Partner with Supply Chain and Procurement to mitigate supplier quality risks.

· Drive supplier corrective action programs and improvement initiatives.

· Monitor supplier quality metrics and establish performance improvement plans where necessary.

Continuous Improvement & Operational Excellence

· Champion Lean Manufacturing, Six Sigma, and statistical process control methodologies.

· Drive defect reduction, yield improvement, and Cost of Poor Quality (COPQ) reduction initiatives.

· Establish and maintain quality dashboards, KPIs, and reporting mechanisms.

· Lead cross-functional improvement projects focused on process capability and operational efficiency.

Customer & Field Quality

· Ensure effective management of customer complaints, returns, and field quality concerns.

· Analyze field performance and reliability data to identify improvement opportunities.

· Support customer audits and quality reviews.

· Drive customer satisfaction through proactive quality management practices.

Cross-Functional Collaboration

· Collaborate with Product Development and Manufacturing Engineering on Design for Quality (DFQ) and Design for Manufacturability (DFM).

· Support New Product Introduction (NPI) activities, including risk assessments, PFMEA, Control Plans, and validation activities.

· Provide quality leadership during product launches and manufacturing transfers.

Qualifications

Education & Experience

· Bachelor's degree in Engineering, Quality, Manufacturing, or related technical discipline.

· Master's degree preferred.

· 10–+ years of manufacturing quality experience.

· Minimum 3–5 years of leadership experience managing quality engineering teams.

· Experience supporting multi-site manufacturing environments preferred.

Technical Expertise

· Strong knowledge of:

o Six Sigma

o Lean Manufacturing

o SPC

o FMEA

o MSA

o DOE

o CAPA

o Root Cause Analysis methodologies

· Experience with supplier quality systems and auditing.

· Knowledge of IQC/OQC processes and manufacturing quality controls.

Certifications

Preferred:

· ASQ Certified Quality Engineer (CQE)

· Certified Manager of Quality/Organizational Excellence (CMQ/OE)

· Six Sigma Black Belt

Leadership Competencies

· Strong people leadership and team-building skills.

· Excellent communication and stakeholder management abilities.

· Data-driven decision-making capability.

· Proven ability to influence cross-functional teams and drive organizational change.