Oracle Cloud Infrastructure (OCI): Order Fulfillment / Logistics Program Manager
Oracle · Nashville, United States · 3mo ago
Mid levelOn-siteDevOps, SRE & Infrastructure$102k – $210k
The OCI Supply Chain Organization is responsible for delivering the global logistics network that powers Oracle Cloud Infrastructure. The Orders & Logistics team manages transportation strategy, carrier operations, freight execution, and cross-functional supply chain programs that enable the timely deployment of cloud infrastructure across Oracle's global data center footprint.
Oracle Cloud Infrastructure is seeking an experienced Order Fulfillment / Logistics Program Manager to lead strategic transportation operations and global logistics initiatives supporting OCI's rapidly expanding infrastructure network. This role serves as a transportation subject matter expert, driving operational excellence across domestic and international freight movements while partnering with cross-functional organizations to deliver scalable transportation solutions.
The successful candidate will have deep expertise in transportation management systems, carrier management, logistics operations, supplier performance, and end-to-end program management. This position plays a key role in supporting OCI's accelerated growth, large-scale infrastructure deployments, and continuous improvement initiatives through data-driven decision-making and AI-enabled analytics.
Key Responsibilities
Transportation Operations
- Manage transportation execution supporting Oracle Cloud Infrastructure deployments across global regions.
- Provide transportation oversight and operational support for increased shipment volumes driven by OCI expansion and large-scale infrastructure deployments.
- Monitor critical shipments from origin through final delivery to third-party logistics (3PL) warehouses and Oracle data centers.
- Coordinate transportation activities to ensure on-time delivery while proactively mitigating transportation risks and delays.
Data Center & Rack Transportation
- Manage transportation support for Data Center Infrastructure Management (DCIM) shipments, providing shipment visibility and status updates from dispatch through final delivery.
- Coordinate rack transportation activities from manufacturing facilities through delivery to Oracle data centers.
- Partner with deployment, warehouse, and data center teams to ensure critical infrastructure arrives on schedule to support deployment timelines.
- Escalate transportation issues and lead cross-functional resolution efforts for high-priority shipments.
Transportation Management Systems (OTM)
- Serve as the Oracle Transportation Management (OTM) subject matter expert for the Orders & Logistics organization.
- Drive optimization of transportation planning, execution, reporting, and system configuration within OTM.
- Partner with IT and business stakeholders to identify system enhancements and process automation opportunities.
- Develop best practices, documentation, and user training to improve OTM adoption and operational efficiency.
Reverse Logistics
- Lead transportation operations supporting reverse logistics, including returns, repairs, RMAs, and asset recovery.
- Develop transportation strategies that optimize cost, transit time, and asset recovery while maintaining service quality.
- Partner with repair depots, suppliers, warehouses, and logistics providers to ensure efficient reverse supply chain operations.
Program Management
- Lead cross-functional transportation initiatives involving Finance, IT, Trade Compliance, Tax, Procurement, and Supply Chain Operations.
- Manage transportation-related projects from planning through implementation, ensuring alignment with business objectives.
- Identify process improvement opportunities and lead initiatives that enhance operational efficiency, scalability, and customer service.
- Develop executive-level reporting and communicate program status, risks, and recommendations to leadership.
Carrier & Supplier Management
- Manage strategic relationships with global transportation providers and logistics partners.
- Lead commercial negotiations related to transportation services, pricing, and contractual performance.
- Monitor carrier performance using key performance indicators (KPIs) and service-level agreements (SLAs).
- Drive continuous improvement initiatives with transportation providers to improve reliability, cost efficiency, and service quality.
- Support the successful integration and operational management of additional transportation carriers as OCI expands its logistics network.
Data Analytics & Continuous Improvement
- Perform advanced data mining and transportation analytics to identify trends, capacity constraints, cost savings, and operational improvement opportunities.
- Develop dashboards and performance metrics to measure transportation effectiveness, carrier performance, and delivery reliability.
- Leverage AI technologies and advanced analytics to improve shipment visibility, predictive risk management, transportation optimization, and operational decision-making.
- Drive automation initiatives that reduce manual effort and improve transportation planning and reporting.
Preferred Qualifications
- Bachelor's degree in Supply Chain Management, Logistics, Business, Engineering, or a related discipline.
- 8+ years of experience in transportation, logistics, supply chain operations, or global freight management.
- Experience managing domestic and international transportation networks supporting large-scale technology or manufacturing operations.
- Deep knowledge of transportation management systems, preferably Oracle Transportation Management (OTM).
- Experience supporting global data center, cloud infrastructure, or high-tech supply chains is highly desirable.
Preferred Skills
- Oracle Transportation Management (OTM) subject matter expertise.
- Strong understanding of domestic and international freight operations, carrier management, and transportation planning.
- Experience with reverse logistics and asset recovery operations.
- Proven program management experience leading complex cross-functional initiatives.
- Experience collaborating with Finance, IT, Trade Compliance, Tax, Procurement, and Operations organizations.
- Strong commercial negotiation and supplier relationship management skills.
- Advanced analytical skills with proficiency in SQL, Excel, Power BI, Tableau, or comparable business intelligence tools.
- Experience applying AI and automation technologies to improve logistics operations and decision-making.
- Excellent communication, stakeholder management, and executive presentation skills.
- Demonstrated ability to influence cross-functional teams without direct authority in a fast-paced, global environment.
Success Measures
Success in this role will be measured by:
- On-time delivery performance for critical OCI infrastructure shipments.
- Successful execution of transportation support for large-scale global deployments.
- Effective integration and performance management of transportation carriers.
- Improved transportation cost efficiency and carrier performance.
- Increased visibility and operational control through Oracle Transportation Management.
- Efficient execution of reverse logistics transportation programs.
- Successful delivery of cross-functional transportation initiatives.
- Increased automation, predictive analytics, and AI-driven insights supporting transportation operations.
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4