Lead, Cyber Security Operations
Prudential Financial (PGIM) · Newark, United States · 5d ago
Job Classification:
Technology - Information SecurityAre you interested in using capabilities that enable the organization to operate with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.
Your Team and Role
As a Lead in the Cyber Security Operations Center, you will play a key role insecuring the enterprise andadvancingthe maturityof Prudential’s Cyber Defense & Responseorganization.Working with a high degree of independence, you willbe responsible formanaging triage, event handling, and initial threat assessment operations to safeguard the Prudential Financial enterprise.
In this role, you will collaborate with stakeholders across the Cyber Defense and Response organization to strengthen team capabilities through data-driven insights, automation, and orchestration. Your expertise and observations will directly contribute to enhancing secure architecture and advancing global cyber resiliency across the enterprise.
Here is What You Can Expect on a Typical Day :
- Provideshift-level operational leadership,maintainingawareness of activesecurity eventsand emerging threats, while dynamically adjustingresourcesto meet business risk and operational demands.
- Coordinate andoptimizealert intake, triage, and prioritization, ensuringthat alerts are acknowledged and processed withindefinedSLAs
- Lead and coordinatesecurityevent escalationactivitiesbyvalidatingall proposed escalations to ensureaccurate,appropriatelyprioritized, and supported bysufficientanalytical contextbefore engaging downstream teams.
- Maintain event handling qualitycontroland documentation standards, ensuring all events are accurately recorded, tracked, and handled consistently.
- Drive continuous improvement ofevent handlingrunbooks, SOPs, and operational processestoidentifygaps,reduceinefficiencies,enhance operations,andadvanceautomation.
- Continuously build technicalexpertiseand stay current on threats, attack methods, and industry trendsto enhance theorganization'scapability.
- Professionallycommunicate and collaborate with other cybersecurity and IT professionals, as well as business stakeholders, to coordinate responses and implement security improvementsand risk burndown.
- Mentor junioranalysts by reviewingtheir work, sharing best practices, and helping them strengthen analytical and reporting skills.
The Skills & Expertise You Bring
- 5+ years ofexperiencein acybersecurity-focused role with at least 2 years in securityoperations
- Strong knowledge of security event handling processes, detection methodologies, and SOC operations.
- Strong understanding of enterprise technologies including operating systems, networking appliances, identity access management, and cloud/SaaS platforms.
- Hands-on experience withSIEM, SOAR, XDR/EDR, IDS/IPS, and other security tools.
- Ability to analyze security data across networks, systems, and applications toidentifyanomalies,validatealerts, and distinguish real threats from false positives.
- Excellent problem-solving, communication, and collaboration skills, with the ability to engage both technical and non-technical stakeholders.
- Ability to learn new skills and knowledge on an ongoing basis through self-initiative and tackling challenges.
- Analytical thinking: The ability to break down complex problems into smaller, more manageable components to identify threats, understand attack patterns, and pinpoint root causes.
- Experience working in Agile or iterative environments.
- Time management and prioritization: The ability to manage multiple tasks, prioritize critical incidents over low-priority alerts, and streamline work in a fast-paced environment.
- Ability to effectively leverage diverse ideas, experiences, thoughts, and perspectives to the benefit of the organization
- Experience driving automation and orchestration efforts to improve efficiency.
- Relevant certifications (e.g.,GIACGCIH, GSOC, GCFA, GNFA) are a plus.
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $123,700.00 to $204,100.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
- Market competitive base salaries, with a yearly bonus potential at every level.
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.