Manager, Operational Risk

Reporting To:

Senior Risk Manager

Shift:

EMEA (1:30 pm - 10:30 pm IST) (India)

About Russell Investments, Mumbai: 

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 90-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $964 billion in assets under advisement (as of December 31, 2025) and $381.8 billion in assets under management (as of March 31, 2026) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.

Joining our Mumbai office means becoming part of a globally connected team where associates collaborate across functions, geographies, and time zones to support the work of a globally recognized asset management firm. Based in Goregaon (East), you will have the opportunity to work alongside colleagues around the world, contribute to meaningful initiatives, and build your career in a collaborative and inclusive environment. The Mumbai office operates with varying shifts to support collaboration across global time zones.

For more information, please visit https://www.russellinvestments.com.

Job Description:

Russell Investments is seeking an Operational Risk Manager to support the Second Line of Defense Operational Risk Management program, with primary responsibility for Risk and Control Self-Assessments (RCSAs), control testing, issue management, and operational risk governance activities. This role will partner closely with business and functional leaders to identify, assess, monitor, and mitigate operational risks while helping strengthen the firm's risk culture and control environment.

The ideal candidate will possess strong operational risk management expertise, experience facilitating risk assessments and control evaluations, and the ability to influence stakeholders across business, technology, and corporate functions. Additionally, this candidate will have matrix management oversight of the local business continuity, third-party risk management, and IT risk teams. 

Key Responsibilities

Risk and Control Self-Assessments (RCSA)

• Lead and facilitate RCSA workshops across business groups and support functions.

• Partner with business stakeholders to identify and rate key risks in alignment with the Operational Risk Framework, and document controls to mitigate identified risks.

• Challenge risk and control assessments to ensure consistency, completeness, and alignment with the Operational Risk Framework.

• Maintain Process, Risk and Control inventories within the enterprise GRC tool.

• Assist in the development of operational risk reporting for management committees and governance forums.

Control Testing and Assurance

• Design and execute risk-based control testing activities across key operational processes.

• Evaluate control design and operating effectiveness and document testing results.

• Identify control deficiencies, gaps, and opportunities for process improvement and open issues where applicable

Issue Management

• Monitor remediation of operational risk issues identified through and control deficiencies through closure.

• Provide effective challenge of management action plans and remediation timelines.

• Validate remediation activities to ensure issues have been appropriately resolved.

• Report issue status and emerging trends to Operational Risk leadership and governance committees as required.

Qualifications & Experience

• Bachelor’s degree in Business Management, Commerce, Finance, Accounting, or a related discipline; Professional certifications preferred (e.g. CIA, CRMP, CRISC, CISA, or similar).

•  7–10 years of progressive experience in Operational Risk Management, Internal Audit, Risk Advisory, or related functions within financial services, direct experience leading or facilitating RCSAs and controls testing.

• Strong stakeholder management, facilitation, project management, and executive communication skills.

• Experience with GRC tools such as MetricStream, ServiceNow, or Archer.

Skills & Competencies

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management

• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,

• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.

• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.

• Exemplifies our customer-focused, action-oriented, results-driven culture.

• Forward looking thinker who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.

• Ability to act with discretion and maintain complete confidentiality.

• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.