Content Designer Intern

Company Description

Connecting your potential with possibility at SEEK

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.

We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we execute with excellence and achieve great results
• Future: we think and act for the long term

Job Description

• Under the support of Content Design team, help localise product copy and other materials from English into Thai, ensuring they’re accurate, consistent, culturally relevant and reflect SEEK's voice and style
• Co-ordinate translation projects, using localisation/documentation platforms and AI tools such as Confluence, Jira and Cursor, and collaborate with multiple teams to ensure timely delivery of material
• Work with the Thai Senior Content Designer and your manager to set and align on priorities and timelines
• Support the Senior Content Designer in collaboration with Marketing, Sales and Customer Success to help define and align the brand voice for our Thai audience
• Assist in developing and maintain a Thai writing AI agents and skills that work in line with Thai writing guidelines and English standards
• Assist in updating and maintaining glossary/terms list and translation memory tools
• Assist to collaborate cross-functionally with others to ensure effective and cohesive content across all touchpoints and channels
• Continuously improve translation quality and process through feedback and learning loop for AI tools
• Help review translated research materials, such as surveys and scripts
• Build an understanding of product design, UX writing and user-centred thinking

Qualifications

• Native fluency in Thai and fluency in English
• Strong writing, communication and collaboration skills
• In-depth cultural knowledge and ability to bring cultural nuance and sensitivity to localisation
• Strong time management skills and the ability to manage multiple projects and requests simultaneously
• A learning and growth mindset

Other Qualifications, Skills, and Experience

• Willingness to learn about localisation with AI tools and practices
• A general love and passion for writing and design, keeping across the latest advancements

Additional Information

The Role

We’re looking for a tech-savvy, native Thai student, who’s fluent in English and passionate in writing or keen to learn about UX/Content Design/AI Content Generation and Evaluation, to help us create the best possible experience for our Thai customers, through high-quality translation and localisation.

As a Content Design Intern (Localisation) at SEEK, you’ll get the opportunity to learn how a Content Designer can play a pivotal role in bridging communication across cultures and markets. How to ensure that all our product copy, marketing content, and other materials are not only translated accurately but resonate with our Thai audience in a culturally relevant manner.

The role will support the Senior Content Designer and will work with other designers across our business. The content designer will also work cross-functionally with product managers, engineers, business analysts and marketing specialists.

The Team   

The Design Team at SEEK is made up of 60+ professionals including Product Design, Visual Design, Research, Design Systems, Content Design and Operations. We are distributed primarily across Australia, Malaysia and Hong Kong. Our vision is, "We create personalised, simple and beautiful job and talent seeking experiences by cultivating a company-wide culture that empowers everyone with human-centred design practices."

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