Senior Architect, NMS/EMS

Job Description:

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com.

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Experience

• Network Management Strategy: Architect and plan comprehensive Network Management Systems (NMS) for IP and Optical infrastructure.

• Cloud Migration: Lead the end-to-end migration of NMS applications to cloud platforms, ensuring seamless transition and operational continuity.

• Lifecycle Management: Develop and implement robust lifecycle management strategies for all network management systems to ensure long-term stability and scalability.

• Automation & AI Integration: Drive the integration of automation and AI-driven use cases into existing management systems to enhance operational efficiency and predictive maintenance.

• Vendor Management: Orchestrate strategic partnerships with key vendors, including Cisco and Nokia, for EMS/NMS planning and architectural alignment.

Roles and responsibilities:

• OSS Integration: Collaborate with OSS teams to integrate vendor-specific EMS platforms into in-house OSS systems, streamlining monitoring and service operations.

• Stakeholder Reporting: Facilitate regular status reviews to provide clear, actionable updates to leadership and key stakeholders regarding project health and risks.

• Coordination with various stakeholders to resolve any end user issues.

• Work with infra and network teams for allocation of new and existing hardware.

• Maintain Technical Documentation as knowledge base.

• Technical Documentation: Author comprehensive High-Level (HLD) and Low-Level (LLD) design documentation to serve as the blueprint for network architecture projects.

• Identifies operational priorities by assessing operational objectives, determining project objectives, such as efficiency, cost.

• Project Governance: Partner with project management offices (PMO) to monitor progress, manage schedules, and track key project milestones.

Preferred Qualification

• B. Tech in Electronics and Communication.

• Experience: 10-12 years.

• Experience in and/or knowledge NMS / OSS systems and have successfully delivered projects from initiation to closure.

• Team spirit; strong communication skills to collaborate with various stakeholders.

• Good time-management skills, self-starter, able to work on their own.

• Proficiency with IP & Optics network management systems

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.

• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.

• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.

• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.

• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.