Enterprise Sales Engineer

Sophos · Makati City, Philippines · 12d ago

Mid levelHybridIT & Tech Support

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The Sales Engineer will lead the technical relationship in a regional territory comprising prospects, customers, and channel partners, developing and implementing a strategy and technical relationships.

The successful candidate will have the ability to work with / and:

· End customers

· Focus partners

· Discover complex security challenges

· Drive solutions leveraging the Sophos cybersecurity platform and services

As the Sales Engineer, you will be the aligned technical sales engineering representative and ensure full customer and partner satisfaction by mapping technical solutions for business problems and projects, as well as Channel partner strategies. This role will ultimately lead to the positioning of Sophos as a strategic partner, driving incremental revenue and developing new customer license opportunities in partnership with sales, both in the short and long term.

This role will require one day per week in the Makati office with the team

What You Will Do

The role will require candidates to show a deep understanding of identifying customers’ requirements and developing and articulating solutions to address the following:

Gain technical closure of sales opportunities from customers and partners
Deliver Channel technical enablement to ensure Sophos solution competency within the channel and distribution
Drive sales revenue to meet regional targets
Establish yourself as a trusted advisor to partners and customers, working with Account Managers and local partners/integrators within your territory
Act as the primary technical advisor and trusted security consultant for key enterprise accounts and partners.
Lead technical presentations, demonstrations, and proof-of-concept (POC) engagements to showcase Sophos’ capabilities across Endpoint, XDR, Network, Cloud, and MDR.
Ability to articulate the business value, ROI, and strategic alignment of Sophos solutions.

Customer Relationships:

Advise customers and prospects, delivering high-level solution design/strategy across the Sophos products & services
Recognize new business opportunities in assigned account(s) and helps to build and qualify pipeline of opportunities
Develop technical relationships with people at all levels including security operations, security & IT architects, security managers and executives where appropriate as defined in account plan(s)
Develop and maintain in depth understanding of industry sectors, changing needs, and key cyber security drivers
Ensure that Sophos solutions are deployed effectively by Partners or Sophos Professional Services to ensure customer satisfaction and best customer experience
Identify and document specific problems at prospects and customers which can be solved through the deployment of a Sophos solution.
Own and complete the technical sales cycle from early opportunity technical qualification up to a technical closure
Actively participate in account and territory planning, developing and influencing plans, with assigned account managers and channel partners

Partner / Integrator Relationships:

Work with aligned channel partners in territory and establish long term relationships, proactively working with partners in accounts, leveraging their expertise and/or contacts to drive pipeline and opportunity closure
Deliver technical partner enablement that will actively build and maintain partner capability with Sophos solutions and Certifications
Present the Sophos vision & technical strategy coherently and consistently to a technical and business audience, within the Sophos Channel partner community
Identify opportunities to align with partners and propose/validate solutions, allowing channel partners to lead with Sophos solutions and services
Develop, grow and maintain a network of key channel partner technical contacts

What You Will Bring

You must have presales experience and excellent technical knowledge within cybersecurity, endpoint, and networking: Firewall, ZTNA, Access Points, XDR / EDR, SIEM, SOAR, incident response domain
Excellent knowledge and experience with a wide variety of IT technologies and security solutions, working in the IT security business
Email Flow - Exchange / Domino, Cloud Solutions, AV, and Anti-SPAM products
SOC Operations – IT Process Automation / Orchestration, Managed Detection and Response
Knowledge and experience with the cyber threat landscape
Demonstrable experience with Windows, macOS, Linux, routers/switches
Knowledge of competitive solutions and solution selling strategies.
Can work collaboratively with Sales, Marketing, Support, Product Management, and be the technical bridge between Sophos and customers, partners, or prospects
Excellent communication and presentation skills, with an ability to present to varied audiences, including operational to GMs and C-Level when appropriate.
Industry certification, such as CISSP, CEH, or equivalent vendor certifications

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Enterprise Sales Engineer

What You Will Do

What You Will Bring

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