Field Service Engineer
Tokyo Electron · Villach, Austria · 1mo ago
Job Description
JobPurpose:
Responsible for providing on-site technical support, troubleshooting, and maintenance for semiconductor manufacturing equipment. This role involves working closely with customers to ensureoptimalperformance of their machinery and achievinghigh levelsof customer satisfaction.
Key Responsibilities:
- Perform installation, maintenance, and repair of semiconductor equipment and systems.
- Troubleshoot technical issues efficiently and effectively to minimise downtime.
- Conduct preventive maintenance and inspections as per established schedules.
- Provide technical support and training to customers on equipment operation.
- Document all service activities, including service reports and customer feedback.
-Maintainup-to-date knowledge of semiconductor industry trends and technologies.
- Collaborate with senior engineers and management to resolve complex issues.
Skills and Knowledge:
-Diploma or certificatein Engineering, Electronics, or a related field
- 0-2 years of experience in field service engineering or technical support, particularly in the semiconductor industry.
- Strong troubleshooting and problem-solving skills with the ability to diagnose technical issues.
- Basic understanding of semiconductor manufacturing processes and equipment.
- Excellent communication and interpersonal skills to work effectively with customers and team members.
- Willingness to travelfrequentlyand work flexible hours asrequired.
- Valid driver’slicense
Annual gross salary starting from 48.000€ depending on experience and skill level. Final compensation will be determined based on candidates experience and skills.
Individual pay is determined based on multiple factors, including but not limited to location, experience, skills, job-related knowledge, relevant education, certifications, and/or training. In addition to base salary, we offer (full time regular employees ) a comprehensive benefits package and for certain roles eligibility in our bonus plan and long-term incentives as applicable. The talent advisor can share more details about total compensation for the role in your location during the hiring process.
Tokyo Electron Limited (TEL) is an Equal Opportunity Employer (EEO). As such, all qualified applicants will receive consideration for employment regardless of race, colour, religion, belief, sex, national origin, age, disability, gender identity, membership to a traveller community or any other legally protected characteristic. TEL acknowledges that diversity creates an innovative culture and aims to create a workplace where everyone is treated fairly and can succeed based on merit and qualifications.