Front-End Web Specialist (12-month fixed term contract)
TravelPerk · London, United Kingdom · 9d ago
About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
Visit www.perk.com to learn more.
About the Role
As a Front-End Web Specialist, you’ll be the connective tissue between our web team and the rest of the business. This role exists because great websites aren’t just built — they’re coordinated, prioritised, and protected from chaos. Sitting at the intersection of Marketing and Web Development, you’ll own the intake and lifecycle of web requests, ensure every project is properly scoped before it touches the dev queue, and support the team in delivering an ambitious web roadmap.
But this role doesn’t stop at coordination. You’ll also be hands-on in the quality of what we ship — reviewing copy and UX before pages go live, supporting CRO initiatives, and acting as a critical second pair of eyes on every significant release. You care as much about whether a page converts as whether it launches on time.
If you’re someone who thrives on bringing order to complexity, understands how a website is actually built, and can hold your own in a room with developers, designers, and marketers alike, this is your role.
What You’ll Do
Technical Ownership & QA
Build and ship pages/components directly in Storyblok CMS: component configuration, staging, QA, and production deployment across market versions
QA every release technically — rendering, functionality, and cross-browser/device behaviour, not just copy and visual polish
Use AI tools as a core part of daily production work (drafting, layout variants, QA support), and know where AI output still needs a human check, particularly around localisation nuance and experiment validity
Request Triage & Scoping
Own intake for web requests: qualify, triage, and estimate technical complexity and dependencies before anything is scoped or scheduled
Enforce briefing standards and know enough technically to explain why a brief is incomplete
Decide what can be handled directly vs. what needs to go to the development team, and write specs the team can act on without excessive clarification
Project Coordination
Act as day-to-day PM between the development team and business stakeholders: track scope, delivery, and risk
Maintain the web backlog and sprint board with clear status, ownership, and blockers
Support CRO initiatives: help build A/B test setups, document hypotheses, and track experiment results
Process & Reporting
Maintain intake templates, briefing standards, and triage criteria
Produce regular status updates and pipeline reports for the Head of Web and wider leadership
What We’re Looking For
Must-haves
2 to 4 years in a web operations, technical/digital project management, or web production role, ideally with hands-on CMS or front-end exposure — not purely marketing coordination
Working technical literacy: solid HTML/CSS fundamentals, understanding of how a CMS is structured (Storyblok, Contentful, Webflow or similar), staging vs. production workflows, and what a QA process actually checks
Comfortable using AI tools hands-on in production (prompting for drafts, QA’ing AI output) and able to articulate where AI isn’t reliable enough to trust unsupervised
Product/project-management instincts: can scope a request, size complexity, sequence competing priorities, and brief external developers with minimal hand-holding
Confident translating between technical and non-technical stakeholders, and comfortable pushing back on a brief or a deadline when needed
Strong written communication: a clear brief, a precise QA note, a concise status update
Nice to have
Hands-on experience with Storyblok or a comparable headless CMS
Familiarity with web analytics or conversion tracking concepts
Exposure to A/B testing/CRO tools, or basic SQL
Experience briefing or QA’ing a development team
Basic understanding of Core Web Vitals / page performance
Familiarity with SEO fundamentals as they intersect with web production
What We Offer
Receive competitive compensation and equity ownership in Perk
Rest and recharge with 25 days of annual leave plus bank holidays
Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex
Plan for your future with our qualifying earnings company pension plan with Aviva
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence
Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12–16 weeks’ paid parental leave
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 “Work from Anywhere” days per year
Stay savvy with access to a wide variety of discounts and rewards
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support
AI at Perk
AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.
How We Work
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.
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