Security Engineer I – Palo Alto Technologies

Security Engineer I – Palo Alto Technologies

The Hartford'sInformation Protection (THIP) organization is seeking a motivated Security Engineer to join our team supporting and enhancing our Palo Alto security platforms. This roleprovidesan opportunity to work alongside experienced security professionals while developing technicalexpertiseacross Palo Alto technologies, including next-generation firewalls, web filtering, SSL decryption, and cloud security services.

The successful candidate willassistwith the operational support, maintenance, and continuous improvement of Palo Alto technologies across both on-premises and cloud environments. This position is ideal for an individual looking to deepen their knowledge of network and cloud security while contributing to a large-scale enterprise security program.

Therole offers exposure to a wide range of security technologies, operational processes, and enterprise security practices. The candidate will be encouraged to grow their technical skills, pursue certifications, and develop an understanding of security operations and engineering best practices.

RESPONSIBILITIES

• Assistin the implementation, administration, and support of Palo Alto security technologies, including firewalls, web filtering, and SSL decryption.

• Support day-to-day operational activities, including incident investigation, troubleshooting, and issue resolution.

• Work with senior engineers tomaintainsystem stability, performance, and platform currency.

• Participate infirewallpolicy reviews and connectivity requests to support business and technology initiatives.

• Collaborate with infrastructure, application, and cloud teams to help address network security requirements.

• Assistin performing software upgrades, patching activities, and maintenance tasks.

• Support operational reporting and dashboard development for security metrics and platform performance.

• Helpidentifypotential security risks andparticipatein remediation efforts.

• Participate in technical projects and contribute to process improvement and automation initiatives.

• Maintain technical documentation, operational procedures, and knowledge articles.

• Participate in an off-hourson-call rotation asrequired.

QUALIFICATIONS

Required

• 1-3 years of experience in information security, network engineering, systems administration, or related technical disciplines.

• Basic understanding of networking concepts including TCP/IP, routing, switching, and firewalls.

• Familiarity with security technologies such as firewalls, web filtering, VPNs, or intrusion prevention systems.

• Strong troubleshooting and problem-solving skills.

• Effective verbal and written communication skills.

• Demonstrated ability to learnnew technologiesand adapt to changing priorities.

• Strong organizational skills and attention to detail.

• Customer-focused mindset and willingness to collaborate across teams.

Preferred

• Exposure toPalo Alto Networks products through coursework, internships, lab environments, or professional experience.

• Familiarity with cloud platforms such as AWS or GCP.

• Experience with scripting or automation tools such as PowerShell or Python.

• Knowledge of cybersecurity principles and industrybestpractices.

• Entry-level security or networking certifications such as: 

• Security+

• Network+

• Associate-level Palo Alto certification (PCCET or PCNSA)

• AWS Cloud Practitioner

• Google Associate Cloud Engineer

What You'll Gain

• Hands-on experience supporting enterprise-scale Palo Alto security platforms.

• Exposure tocloud security technologies and hybrid infrastructure environments.

• Mentorship from experienced security engineers and architects.

• Opportunities to pursue technical certifications and professional development.

• Experience working within a mature enterprise cybersecurity organization.