Senior Consultant - Software Implementation (Remote)
Veeva Systems · Remote · Atlanta, United States · 1y ago
The Role
Vault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product helps leverage AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. We are looking for consultants who want to bring the newest technology to the Life Sciences industry.
We are currently hiring for our implementation and post-implementation teams. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of solutions. We want team players who are focused on delivering exceptional customer success, thrive as a self-starter, and are excited to push the envelope. This is a technical hands-on role requiring system solutioning, user setup, and technical troubleshooting day in and day out (no coding required).
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements
- Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
- Develop and leverage expertise in our Vault platform
- Plan, manage, and perform application build, test, and deploy activities
- Identify and monitor interdependencies between various program or project workstreams
- Create project deliverables and standards (e.g., including process standards)
- Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities
- Mentor and develop junior team members to help facilitate a growing and collaborative team environment
Requirements
- 7+ years of demonstrated consulting or equivalent experience
- Proven track record meeting with senior management and executives as a subject matter expert
- Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
- Strong presentation and solution design skills
- Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%
Nice to Have
- Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
- Industry experience in Life Sciences, Healthcare or CRM
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000- $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.