Solution Consultant - Compass
Veeva Systems · Remote · Boston, United States · 11mo ago
Mid levelRemoteIT & Tech Support$80k – $160k
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Manager of Solution Consulting role at Veeva is focused on driving the adoption and growth of Veeva Data Cloud through pre-sales engagement. Veeva Data Cloud is the modern data foundation for Biopharma, overcoming the limitations of fragmented systems with a complete suite of commercial data products: reference data, deep data, performance data, and access data.
This is a hybrid role that combines deep technical data expertise with a consultative, client-facing approach. You will be responsible for supporting customer engagements in pre-sales, which includes working directly with customers to build brand awareness, highlighting product points of differentiation, and guiding customer data assessments. Additionally, you will demonstrate how these products can be used to drive value for customers by discovering new patients and healthcare providers, growing top-line revenue, and increasing bottom line efficiency.
Leveraging your technical skills and industry expertise, you will also educate prospective customers as to how Compass and HCP 360 products are used to support key use cases, including how:
- Compass Patient provides a more complete patient journey
- Compass Prescriber can be leveraged for segmentation, targeting, and incentive compensation
- Compass National delivers more accurate forecasting, performance tracking, and competitive analysis
- HCP Access can be used to drive better segmentation and targeting, call planning, and field execution
This role is a key part of Data Cloud’s commercial strategy. The feedback you receive from customers in-market will be curated and shared with members of the Compass and HCP Access teams to inform product roadmap and feature releases.
If you are intellectually curious and get excited about bringing new products to market, this is a great opportunity for you.
What You'll Do
- Subject-Matter Expertise: You will serve as the go-to expert on Veeva Compass and HCP Access, with heightened focus on its APLD data products: Compass Patient, Pathway and Data Connector. Your role is to articulate the value proposition and expertly address customer questions and potential objections
- Consultative Selling: You will adopt a consultative approach, working directly with customers to understand their business needs and therapeutic area dynamics. You will then design and deliver custom data assessments and product demonstrations that precisely demonstrate how Compass solves their most critical commercial use cases
- Pre-Sales Framework Design: Contribute to the pre-sales framework, including standardized processes, methodologies and analysis templates, to create a consistent, repeatable, and scalable approach for all customer engagements
- Project Management: You will manage multiple analytics projects, ensuring on-time delivery
- Thought Leadership: You will serve as a key thought leader for Veeva Compass, helping to shape the market narrative and establish our brand as an authority in the industry. You will educate the industry on new and innovative product methodologies through customer-facing discussions, presentations, and the creation of forward-looking content
- Strategic Contribution: You'll collect market feedback and share it with the strategy and product teams to influence the product roadmap and future feature releases. You will also contribute to new business development and assist Account Partners in responding to RFPs (Request for Proposals)
- Client Relationship Management: You will serve as a trusted advisor to clients, working alongside account partners and strategists to build and maintain strong relationships at key accounts
Requirements
- 8+ years of healthcare data and/or analytics experience, with deep knowledge in areas like Oncology and Rare Disease
- Experience working with commercial teams in life sciences and managing client engagements
- A demonstrated ability to successfully engage all levels of client organizations
- Deep knowledge of and direct experience working with pharmaceutical commercial data sets, including specific data products from vendors like IQVIA (i.e., LAAD, Xponent, DDD, NPA, NSP), ICON (i.e., PatientSourceComplete, PatientSourceDuo, PrescriberSource, PayerSource, NonRetailSource), and Komodo MapLab
- Ability to analyze large datasets using SQL
- Proficiency in project management tools like Jira and Confluence
- Excellent critical thinking, analysis, and presentation skills
- A passion for bringing new products to market and entrepreneurial energy
- The ability to function as a trusted advisor to customers
- Ability to travel for customer meetings and internal events, as needed
General Experience:
Technical Expertise:
Other Skills:
Nice to Have
- Data visualization expertise (Tableau, Power BI, Sigma)
- Experience working with product and/or agile teams
- Experience in labs and genomics data
- Experience in remittance data
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $160,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.