Solution Consultant - Quality
Veeva Systems · Shanghai, China · 9mo ago
Mid levelOn-siteIT & Tech Support
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva’s Solution Consultants are an integral part of our sales team, partnering with Market Strategies and Account Partners as product experts in the sales cycle. As a Solution Consultant, you will provide product and process expertise in the form of consultative discussions, demonstrations, tailored presentations and conference room pilots with Veeva’s customers and prospects. This involves working to understand the business challenges of each customer, tailoring an event to show how our software meets those needs, and articulating complex technical concepts clearly, and effectively addressing customer questions and concerns.
What You’ll Do
- Work with account partners to identify customer business challenges, objectives, and regulatory requirements
- Design and present high-impact demonstrations, workshops, and Conference Room Pilots (CRPs) that clearly show how Veeva Quality solutions drive business value and compliance
- Lead the technical components of the sales cycle, including providing expert responses to Requests for Proposals (RFPs) and Requests for Information (RFIs)
- Manage and configure the Veeva Quality demo environments, ensuring scenarios are updated to showcase the latest features and innovations
- Work with Veeva Quality cross-functional teams to ensure customer success
- Support marketing and industry presence by creating content, recording videos, and presenting at key industry conferences and Veeva events
Requirements
- 5+ years of experience in the Life Sciences Quality domain: This includes direct experience in QA/QC operations, Quality ITBP roles, GxP consulting, or working for a Quality software solution vendor
- Hands-on experience with digital quality Solutions (e.g., TrackWise, Documentum, MasterControl)
- 2+ years of experience in software pre-sales (Solution Consulting) or professional services implementation for Life Sciences organizations
- Excellent presentation and communication skills
- Professional working proficiency in English
- Energetic self-starter capable of working independently.
- Willingness to travel approximately 30-40% for customer engagements (primarily within China)
Nice to Have
- Understanding of SaaS/Cloud solutions and technology
- Experience with Pharmaceutical QC laboratory workflows and Laboratory Information Management Systems (LIMS)
- Prior experience in Pre-Sales / Solution Consulting demonstrating software
Perks & Benefits
- Fitness reimbursement
- Annual allocations for charitable contributions
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.