Senior Product Manager (Chronosphere)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

About our team:

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 89% on average while saving developers thousands of hours.  Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.

About the role

Chronosphere, a Palo Alto Networks company, is looking for a Senior Product Manager to join our team and lead us forward. You’ll operate with one foot in the factory and one foot in the field, bridging between our customers and our engineering team, building feedback loops, and testing hypotheses. You must be comfortable with a deeply technical product that serves a deeply technical audience, driving technical requirements. Along with building great products, you’ll drive the messaging and storytelling for how these products help solve problems for developers, while identifying and leading the team to improvements in usage and adoption.

We run two lanes: a validation track to choose and specify what to build, and an agile build track to get it delivered. You’ll be responsible for both. 

Why this is an exciting time to join us

By joining us, you are becoming part of Palo Alto Networks as we rapidly grow and evolve our strategy to expand within and beyond security, anchored by a strong focus on AI. You will be a vital part of the Chronosphere team during a period of accelerated growth, fully backed by the vast resources and support of Palo Alto Networks. At Chronosphere, we handle some of the world's largest Observability workloads. This massive scale makes our platform uniquely and perfectly suited for AI-native organizations dealing with immense data volumes. You’ll be at the epicenter of this next-generation scale, driving innovation where it matters most.

Qualifications

You will

• Perform primary research, interviewing end-users and buyers.

• Present strategies to senior leadership giving direction to complexity and ambiguity

• Build a researched perspective on current customer and future prospects needs.

• Deeply understand the competition.

• Set priorities and shape the roadmap.

• Work cross functionally to establish key performance metrics and manage to them

• Communicate priorities and the roadmap, and align the team around them.

• Convert concepts into buildable projects.

• Act as product owner for a Scrum team working on observability features.

• Manage the backlog, groom stories, and break down tasks.

• Coordinate with GTM teams on positioning and messaging.

• Drive clarity.

What you will achieve

You will start off in your role understanding the current roadmap and plans as a way to learn our product and gain insight to customer needs. While you execute on the short-term roadmap, you’ll establish your independent perspective on the state, evolution and needs of the market through ride-alongs in customer conversations, doing your own research and internal conversations with experts and learning from internal teams. 

Following this initial period, you will take full ownership of your product area, establish problem statements, PRDs, drive scrum meetings, sprint planning, including ownership of success metrics, establishing/changing pricing when required, defining SLOs, establishing and managing to a COGS profile and working cross functionally across Product, Engineering, Marketing, Sales and other functions to help GTM teams position and independently sell.

The main success criteria of this role is to be able to chart the best possible path and execute on those plans and deliver value to customers.  An ongoing task thereafter is to take these new capabilities to the next level by staying close to customers and prospects.

You have

• 5+ years of experience as a product manager on a B2B cloud native product. 

• Experience building and operating SaaS products and knowledge of cloud platforms

• A track record of delivering software with agile processes and tight feedback loops.

• A track record of leveraging GenAI to achieve two goals: Improve both customer outcomes and Product Management productivity

• Experience working with customers and prospects 

• The ability to turn customer research into a coherent strategy

• Strong focus on the small details that make products loved and usable

• Experience partnering with UX to build delightful features.

• Experience working with or building data storage tiers

• No fear of diving deep into the world of cloud-native monitoring and troubleshooting

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.