Solution Consultant

About the Role:

You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Are you passionate about working in sales and making your customers wildly successful? Do you love to build relationships using your excellent interpersonal skills? Are you a collaborative, curious learner with a growth mindset? Do you like storytelling? If so, then Wrike is the place for you to grow as you help build a word-class team of Solutions Consultants.

Team Dynamics:

We strive to be the best-in-class pre-sales organization that is strategic to the business and critical for its success. We help the business accelerate growth by being trusted advisors to our customers, and fellow Wrikers. We are thought leaders, known for our product and industry expertise, helping our product and marketing organizations, representing the voice of the customer. We are entrepreneurial, identifying new opportunities and championing solutions collaboratively, driving innovation to help further the business. We embody what it means to be Wrikey through our customer centricity, respect, integrity, curiosity, unity, and courage.

Your Impact:

As a Wrike Solutions Consultant you own the technical aspects of the sales motion and work as a partner to Sales to close business. Your primary function is to help our customers evaluate Wrike as efficiently and easily as possible, ensuring that Wrike functionality is clearly mapped to business value. You do this by facilitating detailed technical discovery and qualification meetings, building custom demos, and managing POCs. You help the sales team acquire new customers while expanding relationships within existing accounts.

Solutions Consultants work strategically with Account Executives to expand Wrike’s footprint in accounts and territories. This means establishing yourself as a trusted technical advisor to your customers and building strong technical relationships in your accounts. You will also play an important role in mentoring new team members, contributing knowledge to the team and adding value to the broader organization. Through your relationships and subject matter expertise, you will help grow the company by being trusted advisors to our customers and partners and collaborating with them to map business challenges to our solutions.

Your Qualifications:

• 3+ years working in a customer-facing, technical sales role
• Good English and French/Spanish/Italian
• Excellent communication skills and track record of delivery compelling, value-focused product demonstrations and presentations
• Ability to understand technical requirements and translate those requirements into business value
• Ability to juggle and prioritize multiple customer-facing and internal projects simultaneously
• Proven ability to lead technical discovery sessions, lead customer meetings when required, and focus on outcomes and longer-term objectives

Standout Qualities:

• Expertise in key verticals, including Project Management, Marketing, Professional Services and IT
• Proven success selling to the C-Suite
• Experience executing Challenger, MEDDICC, Solution Selling, or other sales and qualification methodologies
• Hands-on experience architecting and/or deploying enterprise automation and integrations
• Solid knowledge of enterprise applications and associated architecture (both cloud and on-premises)
• Experience working for a SaaS software company and/or technology startup
• Experience using Collaborative Work Management or competitive productivity solutions
• B2B SaaS experience preferred.

Who Is Wrike and Our Culture

Our persona 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.