Staff Software Engineer, Marketplace Acquisition
Zocdoc · Remote · New York, United States · 1mo ago
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace topower access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on our Mission
As a Staff Software Engineer on the Marketplace Acquisition team at Zocdoc, you'll turn ideas into reality fast — prototyping, iterating, and shipping high-impact experiences that help patients discover and access care. You'll own the systems behind Zocdoc's patient acquisition and engagement, keeping everything at the top of the funnel stable, scalable, and fast. That means driving the evolution of our SEO infrastructure, which powers thousands of patient-facing pages; iterating on provider profile and practice page designs to create seamless, trustworthy experiences; and building the APIs and services that make patient-facing data fast and reliable at scale.
You'll also shape how we build. Zocdoc is making a company-wide push to drive engineering through the lens of AI, and you'll be an active participant in it — bringing AI into your day-to-day development, contributing to the standards, guardrails, and review practices the organization is building, and raising the ceiling on what a small team can ship. Multiplying the output of the engineers around you is as much a part of this role as the code you write yourself.
You'll work closely with Design, Product, and Marketing to align on strategy and deliver measurable impact, all while fostering a culture of technical excellence, mentorship, and innovation that keeps Zocdoc at the forefront of healthcare technology.
You’ll enjoy this role if you are…
- Driven by the opportunity to impact healthcare positively, our mission is to create a seamless, efficient, and deeply human experience
- Product-driven with a relentless focus on user needs
- Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization
- Demonstrates strong ownership of their technical domain and invests in mentoring others by sharing knowledge and best practices across teams
Your day to day is…
- Leading the technical direction of Zocdoc’s acquisition platform, enhancing system stability and user experience. Guiding technical discussions, ensuring decisions are scalable and dependable, and aligning infrastructure with the team’s broader mission
- Building scalable APIs and microservices that power frictionless data access and informed patient decision-making
- Collaborating with design counterparts to iterate on user experiences and improve the overall customer journey
- Proactively engaging with product counterparts to align on vision, strategy, and execution, ensuring projects stay on track and deliver business value
- Mentoring engineers and driving team excellence through coding standards, automation, and continuous improvement
- Leading bold innovation initiatives centered on AI, leveraging emerging data sources and cutting-edge architectures to position Zocdoc as a leader in healthcare technology
You’ll be successful in this role if you have…
- Owned and evolved complex, user-facing platforms end-to-end, balancing rapid delivery with long-term technical vision to ensure scalable, maintainable, and impactful experiences
- Designed and built performant systems with search engine optimization (SEO) and page speed as top priorities, ensuring fast, reliable, and discoverable patient experiences at scale
- Architected full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams
- Integrated with third-party data sources and content management systems, such as Contentful, to deliver dynamic, flexible, and content-rich user experiences
- Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features
- Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization
- Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture
REMOTE
- Flexible work environment
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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