UC & Voice Solution Sales Specialist

Join us:

At Vodafone Business, we help organisations modernise communications, empower hybrid working, and create seamless customer experiences through cloud-based collaboration, voice and contact centre solutions. 
As part of our continued growth strategy, we are looking for a Unified Communications Solution Sales Specialist to drive new business and expand Vodafone's communications portfolio across enterprise, mid-market and public sector customers. 
This is a value-based sales role, focused on customer outcomes rather than product features. Success comes from understanding business challenges, shaping commercial value propositions, and partnering effectively with internal specialists, account teams and technology partners to deliver transformational solutions. This approach mirrors Vodafone's outcome-led specialist sales model. 

What you’ll do:

Drive New Business Growth: 
Identify, develop and close new UC and collaboration opportunities. 
Generate and maintain a strong pipeline of qualified opportunities. 
Engage business and technology stakeholders to uncover strategic communications challenges. 

Grow Existing Customer Relationships: 
Expand Vodafone's UC footprint within existing mobile, fixed and networking customers. 
Identify opportunities to modernise legacy voice environments and contact centre platforms. 
Drive customer adoption of cloud collaboration and digital workplace solutions. 

Lead Value-Based Customer Conversations:
Position communications and collaboration solutions as business enablers, not technology projects. 
Quantify outcomes such as:  
Improved employee productivity 
Enhanced customer experience 
Hybrid working enablement 
Operational efficiency 
Business resilience and continuity 
Cost optimisation 

Shape End-to-End Communications Solutions: 
Work alongside Vodafone specialists and partners to design and position solutions including: 
Unified Communications as a Service (UCaaS) 
Microsoft Teams Calling and Operator Connect 
Cloud Voice Solutions 
Contact Centre as a Service (CCaaS) 
Digital Workplace Collaboration 
Customer Engagement Solutions 
Managed Communications Services 
These align closely with Vodafone's UC portfolio, which combines voice, collaboration and contact centre capabilities into an integrated communications offering.  

Orchestrate Internal and Partner Resources: 
Work closely with Account Managers, Solution Architects, Product Specialists and Delivery teams. 
Leverage Vodafone's partner ecosystem to create differentiated customer outcomes. 
Ensure solutions are commercially viable, deliverable and aligned to customer objectives. 

Who you are:

Proven success in B2B technology, telecommunications, collaboration or cloud solution sales. 
Experience selling complex transformational solutions rather than transactional products. 
Track record of new business acquisition and account expansion. 

Knowledge & Expertise: 
Ideally, experience in one or more of: 
Unified Communications 
Microsoft Teams Calling 
Contact Centre Solutions 
Cloud Telephony 
Collaboration Platforms 
Digital Workplace Solutions 
Customer Experience Technologies 

Commercial Capability:
Strong discovery and consultative selling skills. 
Ability to build executive-level business cases. 
Experience engaging both business and technical decision-makers. 
Strong forecasting, pipeline management and commercial discipline. 

What’s in it for you?

The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
A competitive package including salary, bonus and a strong pension to support you now and long-term
‘’Generous’’ flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression

Who we are:

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us.
Through our technology, we empower people — connecting everyone regardless of who they are or where they live — and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community with many different minds, abilities, backgrounds and cultures.
We’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included.
Vodafone is committed to supporting candidates with disabilities during the recruitment process. If you require any adjustments, please let us know.
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Together we can.
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