System Engineering Specialist

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you’ll do

• Participate in all stages of IT projects, including requirements gathering, technical analysis, planning, implementation and testing.
• Define technical requirements and evaluate alternative technology solutions.
• Develop and maintain scripts and automation tools to improve operational efficiency and extend platform functionality.
• Design, configure and implement solutions involving operating systems and virtualisation platforms.
• Support the development, testing and continual improvement of disaster recovery solutions and recovery scenarios.
• Optimise existing infrastructure through architecture improvements, software upgrades and platform modernisation initiatives.
• Contribute to technology transformation and refresh programmes focused on improving service availability and application performance.
• Investigate infrastructure and performance incidents, identify root causes and recommend appropriate remediation actions.
• Analyse and resolve software and infrastructure-related requests while minimising impact on users and business operations.
• Perform proactive maintenance activities using monitoring tools, alerts and automated operational processes.
• Participate in proof-of-concept activities and the evaluation of emerging technologies.
• Create and maintain technical documentation, architecture diagrams and change management documentation.
• Collaborate with colleagues across distributed teams and support knowledge sharing initiatives.
• Participate in on-call rotations, standby support and occasional out-of-hours activities when required by business needs.

Who you are

• University degree or equivalent qualification in Information Technology, Computer Science, Engineering, or a related discipline.
• Minimum 3-5 years of experience as a Systems Administrator or Infrastructure Engineer.
• Experience administering Linux operating systems, including Red Hat Enterprise Linux (RHEL), Oracle Linux, and Ubuntu.
• Experience administering Microsoft Windows Server environments.Knowledge of VMware vSphere, virtualisation technologies, and High Availability solutions.
• Understanding of IT infrastructure architecture, hardware platforms, and enterprise systems.
• Experience with scripting and automation tools such as Bash and PowerShell.
• Understanding of ITIL principles and operational IT processes.
• General knowledge of cyber security concepts and best practices.
• Understanding of cloud computing concepts including IaaS, PaaS, and SaaS.
• Foundational knowledge of Microsoft Azure and Amazon Web Services (AWS).
• Familiarity with Infrastructure as Code (Terraform).
• Working knowledge of Git, GitLab, or GitHub for source control and collaboration.
• Experience supporting hybrid infrastructures across both on-premises and cloud-based environments.
• Strong problem-solving and troubleshooting skills.
• Effective documentation and communication capabilities.
• Ability to manage multiple priorities within a fast-paced environment.
• Fluent English communication skills, both written and spoken.
• Experience working with distributed and remote teams.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced cloud infrastructure design and implementation practices.
• Infrastructure as Code methodologies using Terraform and cloud-native tooling.
• Automation and scripting techniques for enterprise-scale environments.
• High Availability and disaster recovery architecture principles.
• Hybrid infrastructure management across cloud and on-premises environments.
• Enterprise monitoring, operational management and performance optimisation techniques.
• Technical solution design, architecture documentation and stakeholder collaboration.
• Evaluation and adoption of emerging cloud and infrastructure technologies.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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• LinkedIn: https://www.linkedin.com/company/vois/
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