Lead SRE- Azure & GCP

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.

We have a Lead Site Reliability Engineer (SRE) opportunity within our Google Cloud Site Reliability Engineering team. 

As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platform - Cloud Foundational Services SRE organization, you will join our Google Cloud Site Reliability Engineering team operating within a global follow-the-sun support model.

Job Responsibilities:  

• Lead and Implement SRE frameworks to support global google cloud environments and ensure the highest level of SLOs through operational excellence

• Mastery of application, data, infrastructure, and Agentic AI disciplines

• Keen understanding of financial control and budget management using expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals

• Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.

• Provide support to develop & improve the quality of technical engineering documentation

• Provide technical supervision, oversight and problem resolution for engineering activities

• Champion a DevOps model so that services are automated and elastic across all platforms

Required qualifications, capabilities, and skills: 

• Google & Azure cloud expertise in a mission critical production environment

• Strong understanding about container technologies such as Docker, Kubernetes, GKE and HELM

• Experience in programming in one of the following languages: Python, shell scripting or GO along with good understanding of REST APIs

• Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Google Observability, Azure Monitor, Data Dog, Prometheus, Splunk, Elasticsearch and Grafana.

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.

• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.

• Strong understanding about the Google Cloud governance and compliance  and cost management

• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Infrastructure as Code, Terraform and Jenkins.

• Google Cloud certification or equivalent technical experience in the Public Cloud.

• Good understanding of Agentic AI SDKs and GitHub Copilot Skills.

Preferred qualifications, capabilities, and skills:

• Good understanding of operating systems such as Windows, Linux (Redhat / Ubuntu)

• Good understanding of LLM and other AI/ML frameworks which can be used in AIOPS