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Strategy and Planning - Vice President, Small and Mid-sized Business Payments

JPMorgan Chase · New York, United States +1 · 1mo ago

SeniorOn-siteProduct Management

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Join a high-impact team where your strategic thinking and leadership will directly influence how small and mid-sized businesses experience payments. You'll work at the intersection of product, analytics, and executive leadership — with real visibility and real influence. This is a role for someone who thrives in fast-paced environments and wants to make a meaningful difference for business clients.

As a Strategy and Planning Vice President in the Small and Mid-sized Business Payments team, you will lead product portfolio strategy and performance reporting for payments products serving our Small Business and Commercial client segments. You will bring together data, insights, and cross-functional partnerships to shape priorities and drive results. We're looking for someone who is highly organized, self-motivated, and an exceptional communicator who can influence at all levels.

Job responsibilities

Define and evolve the product portfolio strategy, partnering with product managers to establish objectives and key results
Lead strategic projects by structuring complex business problems and developing solutions in collaboration with product, analytics, and research teams
Synthesize data analytics, product metrics, user experience research, competitive analysis, and company goals to assess product performance and prioritize future initiatives
Manage executive communications and updates to senior leaders and stakeholders, ensuring timely delivery of key team outputs and follow-ups
Monitor and synthesize industry trends and competitive dynamics across the payments landscape to inform strategy

Required qualifications, capabilities, and skills

Bachelor's degree and 7 + years of experience in strategy, product, or a related field
Ability to think strategically and connect insights to the broader business picture while diving into details to drive successful execution
Strong analytical skills with the ability to present fact-based recommendations clearly, logically, and concisely
Proven ability to manage multiple initiatives simultaneously under rigorous deadlines in a fast-paced environment

Preferred qualifications, capabilities, and skills

Master's degree or MBA
Deep understanding of small business customers and their unique needs

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.