Client Data Specialist

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Join a team where your attention to detail and sound judgment help protect clients and the firm! 

As a Client Data Specialist within our KYC quality reviewer team, you will be reviewing the records completed by the production team to ensure all client KYC records are compliant with regulatory standards. You will ensure high quality and timely completion of all client-level due diligence and assist in end-to-end operations review. This role will require you to perform research to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business. 

Job responsibilities

• Analyze confidential client data from both public and internal sources to ensure compliance with KYC requirements
• Understand and apply the firm's KYC requirements, including various due diligence processes such as Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence (PDD)
• Identify discrepancies in KYC records, suggest necessary amendments, and escalate any Anti-Money Laundering (AML) red flags to the compliance team
• Ensure that all record reviews are completed within specified deadlines and Service Level Agreements (SLAs)
• Conduct a review of confidential client data via publicly available and internal sources
• Maintain high standards of customer service while handling sensitive information, ensuring confidentiality for both internal and external clients
• Demonstrate ability to comprehend the KYC risk factors and ensure they are captured and mitigated in the overall risk summary for the client.

Required qualifications, capabilities and skills 

• Strong written and oral communication skills with experience of conflict resolution and risk mitigation
• Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers
• Proactive and flexible approach to personal workload and wider team targets
• Working knowledge of KYC/Compliance/AML standards (minimum 2 years’ industry experience required)
• Sound understanding of the Financial Industry
• Proactive in identifying opportunities to use AI to improve quality and cycle times, in partnership with stakeholders
• Fluency in English and Turkish.