Product Manager, Digital Document Services

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Are you passionate about envisioning and developing innovative product features to meet business challenges?Are you looking for an opportunity to transform your operating environment and take your career to the next level? Join our team! 

We are looking for a highly motivated and enthusiastic individual with a passion for driving transformation, a desire to deliver business value, and a commitment to excellence.

As a Product Manager in the Digital Documentation Services Product Team, you will:

• Drive strategic product initiatives from inception through adoption. 
• Engage business and technical stakeholders to reimagine business processes, apply advanced technologies and AI models, and formulate product plans.
• Collect problem statements, develop personas, and use cases to define feature requirements.
• Prioritize to realize outcomes that maximize business value.

Job responsibilities

• Contribute to an innovative product vision
• Identify and articulate feature opportunities through comparative analysis, ROI measurement and OKR definition
• Maintain effective relationships with sponsors and key partners to manage stakeholder expectations
• Collaborate with stakeholders and subject matter experts on features and solution design
• Author business requirements and supporting materials to convey business needs and support prioritization
• Guide development and execution of the product roadmap
• Document end-to-end processes and data flows, create training materials, release notes and user guides
• Direct extended feature team with clear guidance and prioritization
• Partner with IT / Feature Teams to translate stakeholder needs into accurate and complete user stories

Required qualifications, capabilities, and skills

• Minimum of 7 years experience in Business Analysis and/or Product Management
• Experience in a Product Owner role practicing Scrum
• Proactive self-starter that can work independently while also collaborating across teams
• High-level oral and written communication in English; ability to effectively communicate across technology and business partners and across geographies
• Ability to build relationships and influence outcomes
• Detail oriented and analytical with good working knowledge of data and process design
• Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities
• Proficiency in Jira, MS Excel, Visio

Preferred qualifications, capabilities, and skills

• Prior experience working in financial services or other highly regulated environment preferred
• Document Management experience
• Familiarity with data taxonomies
• Familiarity with JSON and XML formats