Deloitte Innovation Hub I Senior Infrastructure Engineer

Senior Infrastructure Engineer

Connect to your career at Deloitte

Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.

Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.

We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.

Connect to your opportunity

·DIH is seeking a Senior Infrastructure Engineer, who will be responsible for the day-to-day administration, monitoring, troubleshooting and maintenance of the infrastructure services, ensuring high availability, performance, security and compliance.

·You will be working closely with the Infrastructure Expert and other technical teams to deliver infrastructure changes, troubleshoot and resolve incidents, maintain service reliability and continual service improvements of the DIH infrastructure environment.

·Proactivity and analytical mindset are key in your role to identify the recurring issues, detect any anomaly, alerts or capacity issue and take the ownership end-to-end ensuring the infrastructure resilience and reliability.

·Maintaining the infrastructure documentations, standard procedures and knowledge articles is very crucial to operate and for audit purposes.

·You will ensure that all activities are performed in accordance with the approved policies, standards and controls. Your communication skills are key to this role in be able to provide the best User Experience to our End Users.

Connect to your skills and professional experience

Essentials

• Bachelor’s degree in computer science, Information Technology or related discipline.
• 3+ relevant years of experience.

·Professional experience in enterprise network and infrastructure administration and operations.

·Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting and lifecycle management.

·Strong knowledge and practical experience with Cisco technologies in routing and switching.

·Solid understanding of network security, segmentation, VPN and high availability and resilient network.

·Perform network upgrades, migrations and technology refresh activities with minimal business disruption.

·Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP and related enterprise services.

·Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.

·Maintain network availability, capacity, performance and resilience within the agreed service levels.

·Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request and Change management.

·Collaborate naturally and effectively with technical teams and technology vendors.

·Continuous learning and improvement mindset and ability to adapt to business needs evolution.

·Cisco and Palo Alto certifications

·English language fluency.

Desirables

• Experience in network automation, scripting and infrastructure as a code.
• Exposure to cloud networking and hybrid-cloud environments.
• Experience in Windows server and Linux administration.
• Understanding of virtualization technology such as VMWare or Hyper-V.
• ITIL foundation certified

Connect to your business – Technology & Transformation

Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.

Personal Independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.

Connect with your colleagues

Location: Cairo, Egypt

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology & Transformation

“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.