Senior Product Designer - Simplii Financial

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Simplii Financial is a modern, customer-first organization, and great design is one of the most powerful ways we build trust with the people who bank with us. As a Senior Product Designer at Simplii, you play a key role in shaping the future of our digital experiences. You lead the design of complex, customer-facing products and services, partnering closely with Product, Engineering, Research, Content Design, Accessibility, and business stakeholders to define, design, and deliver meaningful solutions. 

You own and drive initiatives from discovery through delivery, leveraging customer insights, research, and data to influence product strategy and create intuitive, high-quality experiences that address real financial challenges for Canadians. Beyond delivering exceptional design work, you help elevate design excellence across teams through mentorship, collaboration, and advocacy for customer-centered design. Your work contributes to the evolution of our products, design systems, and ways of working, ensuring we continue to deliver accessible, innovative, and impactful experiences for our customers. 

At CIBC, we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote. 

How you'll succeed

• Design You lead the design of end-to-end, best-in-class experiences by delivering high-fidelity UI designs, wireframes, prototypes, and other design outputs. You apply systems thinking to solve complex customer and business problems while driving design quality across initiatives. 

• Research and Validation You leverage user research, usability testing, analytics, and customer insights to identify opportunities, validate solutions, and ensure experiences are grounded in real customer needs. 

• Collaboration You partner closely with Product, Engineering, Research, Content Design, Accessibility, and business stakeholders to align on priorities, solve complex challenges, and deliver meaningful customer outcomes. 

• Stakeholder Management You present and clearly communicate design rationale, recommendations, and findings to peers, senior leaders, and cross-functional partners to build alignment, influence decisions, and drive outcomes. 

• Project Management You lead complex initiatives through ambiguity, balancing customer needs, business goals, and technical considerations while delivering against objectives, timelines, and priorities. 

• Data-Driven You leverage analytics, experimentation, customer feedback, and qualitative and quantitative insights to inform strategy, measure success, and continuously improve experiences. 

• Leadership and Mentorship You provide coaching, guidance, and constructive feedback to designers and peers. You contribute to design standards, best practices, and a culture of continuous learning and excellence. 

• Ownership You demonstrate a proactive and strategic mindset, taking accountability for outcomes, driving initiatives forward, and identifying opportunities to improve customer experiences and team effectiveness. 

• Customer Centric You champion customer needs and advocate for exceptional experiences that address Canadians' financial needs while supporting business goals and accessibility standards. 

Who you are:

• You bring 6 or more years of hands-on experience delivering UX/UI projects for digital products and services, influencing product direction, leading complex initiatives, and delivering measurable customer and business outcomes. You have advanced skills in Figma, actively seek innovative solutions, embrace emerging technologies, contribute to scalable design systems, and adapt quickly to evolving tools and trends. A degree or diploma in Design, Computer Science, Engineering, Industrial Design, Business, Psychology, or a related field is an asset. 

• You put the customer first, always. You champion customer needs and advocate for experiences that address real financial challenges for Canadians. Every design decision you make connects back to the person using the product, and you make it harder for teams around you to lose sight of that. 

• You give meaning to data. You enjoy investigating complex problems, synthesizing research and insights, and translating information into clear recommendations that drive customer and business value. 

• You are motivated by collective success. You know that strong collaboration across disciplines leads to better outcomes. You foster inclusive environments where diverse perspectives contribute to innovative solutions. 

• You are research-oriented. You leverage qualitative and quantitative research methods to uncover customer needs, identify opportunities, and validate solutions throughout the product lifecycle. 

• You bring people with you. You mentor others, raise the quality of work around you, and help shape how teams approach design and problem solving through the clarity of your thinking and the consistency of your standards. 

• You are a change advocate. You embrace ambiguity, continuously evolve your thinking and approach, and drive innovation that improves customer experiences, team practices, and business outcomes. 

• Values matter to you. You bring your real self to work and you live our values — trust, teamwork, and accountability. 

#LI - TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Accessibility Standards, Digital Content, Figma, Group Problem Solving, Leadership, Persona Creation, Prototyping, Researching, User Behavior, User Experience (UX), User Interface (UI) Design, Wireframing