Salesforce - Delivery Senior Consultant, Configuration and Integration Solutions

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You’ll Do

As a Delivery Senior Consultant, Configuration and Integration Solutions on the team, you will:

• Develop end-to-end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc
• Perform independent code reviews, unit testing, integration testing, and support user acceptance testing to ensure high-quality deliverables
• Initiate, lead, and deliver Salesforce projects, including maintaining a role in developing and designing architecture
• Possess the ability to effectively debug and resolve issues and/or defects that may be reported because of faults in the production system
• Participate in an Agile environment; daily scrum meetings, analyze assigned user stories, and identify and resolve gaps in functional user stories and business requirements
• Perform code reviews, mentor junior developers to maintain high-quality coding standards, and ensure best practices are followed

The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships 
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor 
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required: 

• Bachelor’s degree
• 7+ years of total IT experience with at least 6+ years of Salesforce project development experience
• Strong Salesforce customization and configuration experience (at least 1 or more of the following five Salesforce modules: Sales Cloud, Service Cloud, Field Service Lightning, Salesforce Experience Cloud, and knowledge)
• Ability to migrate Salesforce classic features to Lightning experience, including converting Visualforce pages to lightning components and / or using Lightning Design Systems
• Experience in UI technologies like JavaScript, Lightning Design System, and Lightning Web Components
• Experience using Salesforce configuration and customizations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc
• Knowledge of the Product Development Lifecycle, DevOps, and Deployment tools such as GIT, Jenkins, JIRA, ANT, Change Sets and Force.com IDE
• Proven integration experience using integration techniques - REST, SOAP APIs, OAuth and Single Sign-On
• Experience with code reviews, leading teams, or projects 
• Limited immigration sponsorship may be available
• Delivery Center Location & Travel Requirements:

• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

Preferred: 

• Certifications in the following areas – Certified Platform Developer I, Certified Platform Developer II, Salesforce Certified Administrator, Platform App Builder, OmniStudio, AgentForce Specialist
• Troubleshooting and resolving technical issues and bugs related to Salesforce applications and integrations
• Project Experience with ETL tools like MuleSoft or Informatica Cloud
• Experience implementing advanced Salesforce security models in complex, multi-role organizations
• Experience building secure public-facing Experience Cloud portals
• Experience designing scalable, high-volume, or asynchronous integration architecture
• Experience in Government and Public Sector

 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.