AI and Data-Technical Product Manager-VG-CDAO0266

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Technology Consulting

Title: Specialist III, Technical Product Manager

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization. 

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

• Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
• Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.
• Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.  

The opportunity

This role leads the strategic vision and roadmap for a technical product or products within a specific business area, demonstrating a deep understanding of the product(s). Products may have enterprise-wide implications. This role also uses market insights to evaluate product functionality and informs the future product direction based on consumer trends and product performance.

Your key responsibilities

• Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
• Coaches’ technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
• Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
• Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
• Participates in the team’s engineering practices in development, continuous integration, and automated deployment.
• Participates in special projects and performs other duties as assigned.
• Manages the entire product life cycle from planning to execution in alignment with business goals and strategy.
• Researches and analyzes market conditions to identify key consumer trends and opportunities for product enhancements or innovation.
• Determines product features and functions by gathering business and customer feedback and translating it into product requirements.
• Prepares product documentation and supports go-to-market activities by providing product knowledge to sales and marketing teams.
• Leverages market and performance feedback to evaluate product effectiveness and steer future product direction.

Skills and attributes for success

• A team player with strong analytical, communication and interpersonal skills
• Constantly updating yourself about new technologies in the market
• A winning personality and the ability to become a trusted advisor to the stakeholders

To qualify for the role, you must have

• Minimum 8 years of experience in technical product management, with at least 2 years leading large cross-functional teams. Bachelor’s degree in computer science, Engineering, Information Technology, or a related field required; graduate degree preferred.
• Good to have skills in product lifecycle management, market analysis, product design, user experience evaluation, technical documentation, and cross-functional stakeholder collaboration. Technical knowledge in software development processes, APIs, cloud platforms, or data-driven product environments is important.
• Strong communication, strategic thinking, problem-solving, and project execution skills.
• Preferred certifications include Certified Scrum Product Owner (CSPO), Pragmatic Institute Product Management Certifications, or SAFe Product Owner/Product Manager (POPM). Ability to balance technical feasibility with business viability and user desirability is essential.                

Ideally, you’ll also have

• Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills.
• Be highly flexible, adaptable, and creative.
• Comfortable interacting with senior executives (within the firm and at the client)

What we look for

• Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
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