TD -BA Manager -Non-US

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Internal Description

Title - Business Analyst

Overall Years of Experience - Not above 12 years

Relevant Years of Experience - 8+

Required Qualification - Graduation +MBA.

Graduation

Graduate – Bachelor’s degree

Certification

Business Analyst certification preferred

Roles and Responsibilities

Essential Job Functions

• Understand the customer business requirements and articulate them in the form of user stories, business requirement documents
• Act as a liaison between the business client and technical team by planning, conducting, and directing the analysis of complex business problems
• Support client’s organizational transformation goals by understanding the operational current state, future state and business values; helping to define and drive business solutions to meet the transformation goals.
• Analyze and provide input on the methodologies and frameworks to be used during the requirement and execution of projects. Attention to detail, while staying focused on the big picture
• Natural analytical way of thinking and be able to explain difficult concepts to non-technical users
• Prepare BRD, FRD, SRS, User stories, Success criteria, Business case development, process models. Etc
• Strong knowledge business case writing & in BPM (Business process management)
• Define scope and objectives and formulate systems to parallel overall business strategies
• Strong stakeholder Management
• Lead requirements elicitation sessions to understand business problems
• Determine the gaps between requirements and product functionalities and define workable solutions to bridge the gaps
• Be part of a scrum team and help Product Owner in Sprint Prioritization (Agile Knowledge)
• Work directly with all levels through to executive & senior management across the organization and be considered as a high-level expert
• Engage at the pre-sales stage to ensure the business drivers are understood and that the solutions proposed are targeted to help meet the business value / KPI’s indicated
• Experience leading a business requirement process with both technical and business partners
• Drive and help execute Strategy by understanding the best mix of technologies and platforms
• Working closely with the Development Team during the Implementation to ensure close monitoring and adherence to the Design
• Excellent verbal and written communication skills; strong presence in front of senior executives, presentation skills & Workshops
• Ensuring successful Solution platform adoption by working closely with the Enterprise customers
• Have experience in program /Project management

Technical Skills/Tools Requirement (good to have)

• Business Analysis, BPM ,Gap Analysis Preparation of URD/BRD Functional Specification, SIT, UAT, Implementation, transition to BAU, BRD/FRD, Business Analysis, Product Management, Configuration management, Requirement Analysis, Ideation & requirement gathering Workshop facilitation  etc.
• Experienced in Program and Project Management Life Cycle (Waterfall and Agile Methodologies)
• Experience with ERP, Integration platforms and SDLC
• JIRA, Confluence, MS Office365 suite and MS Project, MS Visio, MS Dynamics, DevOps

Other Requirements:

Flexibility in working hours to accommodate US & multiple APAC time zones as needed.

External description  

Title - Business Analyst

Overall Years of Experience - Not above 12 years

Relevant Years of Experience - 5+

Required Qualification - Graduation +MBA.

Certification

Business Analyst certification preferred

Roles and Responsibilities

JD 1 – Senior Business Analyst (Life Sciences)

Essential Job Functions

• Understand customer business requirements and articulate them in the form of business requirements documents, functional specifications, user stories, process models, and acceptance criteria.
• Act as a liaison between Life Sciences business stakeholders and technical teams by planning, conducting, and directing analysis of complex business problems and transformation initiatives.
• Support client organizational transformation goals by understanding current state processes, future state operating models, regulatory requirements, and business value drivers within the Life Sciences domain.
• Analyze and provide input on methodologies and frameworks to be used during requirements gathering and project execution while maintaining attention to detail and overall business objectives.
• Demonstrate strong analytical thinking and the ability to explain complex Life Sciences concepts and business processes to technical and non-technical stakeholders.
• Prepare BRD, FRD, SRS, User Stories, Acceptance Criteria, Business Cases, Process Models, Data Flow Diagrams, Traceability Matrices and Functional Specifications.
• Strong knowledge of business case development and BPM (Business Process Management).
• Define scope and objectives and formulate solutions aligned to overall business strategies and regulatory requirements.
• Strong stakeholder management skills with the ability to engage business users, clinical teams, regulatory teams, quality teams, architects, developers, and senior leadership.
• Lead requirements elicitation sessions, workshops, and process discovery sessions to understand business challenges and opportunities.
• Determine gaps between business requirements and system capabilities and define practical solutions to bridge those gaps.
• Work as part of Agile, Waterfall or Hybrid delivery teams supporting planning, requirement clarification, and execution activities.
• Work directly with all levels through executive and senior management across the organization and be considered a trusted advisor.
• Engage during pre-sales activities to ensure business drivers, regulatory considerations and value realization objectives are understood and addressed within proposed solutions.
• Lead business requirement processes involving both technical and business stakeholders.
• Drive business and technology transformation initiatives by understanding the optimal mix of technologies, platforms, and process improvement opportunities.
• Work closely with Development, Testing and Architecture teams during implementation to ensure adherence to requirements and solution design.
• Excellent verbal and written communication skills with strong presentation, stakeholder engagement, and workshop facilitation capabilities.
• Support successful solution adoption by collaborating closely with enterprise customers and change management teams.
• Experience working within regulated Life Sciences environments including Clinical Research, Pharmacovigilance, Regulatory Affairs, Manufacturing, Quality Management, Medical Affairs, Supply Chain or Commercial Operations.
• Understanding of GxP principles, validation concepts, data integrity, auditability, and compliance-driven business processes.
• Have experience in Program / Project Management.

Technical Skills/Tools Requirement (Good to Have)

• Business Analysis, BPM, Gap Analysis, URD/BRD, FRD, Functional Specification, SIT, UAT, Implementation, Transition to BAU, Requirement Analysis, Business Case Development, Process Mapping, Data Analysis, Traceability Management, Workshop Facilitation and Change Impact Assessment.
• Experienced in Program and Project Management Life Cycle (Waterfall, Agile and Hybrid Methodologies).
• Experience with Life Sciences platforms such as Veeva Vault, Veeva CRM, CTMS, eTMF, EDC, LIMS, QMS, Regulatory Information Management (RIM), Pharmacovigilance Systems and Laboratory Informatics platforms.
• Experience with SAP, ERP, Integration Platforms, MuleSoft and SDLC initiatives.
• JIRA, Confluence, MS Office365 Suite, MS Project, MS Visio, Power BI, Azure DevOps, and SharePoint.

Other Requirements:

Flexibility in working hours to accommodate US, EMEA and APAC time zones as needed.

JD 2 – Senior Business Analyst (Agile Delivery – US EST Hours)

Essential Job Functions

• Understand customer business requirements and articulate them in the form of user stories, business requirements documents, functional specifications, and acceptance criteria.
• Act as a liaison between business stakeholders and technical teams by planning, conducting, and directing analysis of complex business problems.
• Support organizational transformation goals by understanding current state processes, future state capabilities, and business value objectives.
• Analyze and provide input on Agile frameworks, methodologies, and delivery practices to support successful project execution.
• Demonstrate strong analytical and problem-solving capabilities and explain complex concepts to both technical and non-technical stakeholders.
• Prepare BRD, FRD, User Stories, Functional Specifications, Acceptance Criteria, Process Flows, Business Cases, and Impact Assessments.
• Strong experience in business case development, BPM, requirements decomposition, traceability, and Agile Business Analysis.
• Define scope, objectives, business outcomes, and solution requirements aligned with overall business strategies.
• Strong stakeholder management skills with experience managing global and US-based business stakeholders.
• Lead requirements workshops, discovery sessions, and business process assessments.
• Determine gaps between business requirements and existing system capabilities and recommend effective solutions.
• Actively participate in Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and requirement clarification sessions.
• Work directly with executive leadership, business stakeholders, and technology teams across the organization.
• Engage at the pre-sales stage to support discovery, estimation, requirements analysis and solutioning discussions.
• Lead end-to-end business analysis activities across the project lifecycle.
• Drive transformation initiatives by understanding business priorities and technology enablement opportunities.
• Work closely with Development, Architecture, Testing, and Implementation teams throughout delivery.
• Excellent verbal and written communication skills with strong virtual workshop facilitation capabilities.
• Support successful solution adoption by assisting business readiness, training, implementation, and transition activities.
• Experience supporting large-scale Agile transformation and enterprise application modernization initiatives.
• Have experience in Program / Project Management.

Technical Skills/Tools Requirement (Good to Have)

• Business Analysis, Agile Business Analysis, BPM, Gap Analysis, Requirement Gathering, User Story Development, Acceptance Criteria Definition, Functional Specifications, SIT, UAT, Implementation Support, Change Management, Workshop Facilitation and Transition to BAU.
• Experienced in Program and Project Management Life Cycle using Agile and SAFe methodologies.
• Experience with CRM, ERP, Integration Platforms, MuleSoft, SDLC, Enterprise Applications and Digital Transformation Initiatives.
• JIRA, Confluence, Azure DevOps, Miro, MS Office365 Suite, MS Project, MS Visio, Power BI, SharePoint, and Collaboration Platforms.

Other Requirements:

Mandatory willingness to work in US Eastern Standard Time (EST) business hours.

Experience supporting geographically distributed stakeholders and global delivery teams.

JD 3 – Senior Business Analyst (Digital Transformation – US EST Hours)

Essential Job Functions

• Understand customer business requirements and translate them into business requirements, functional requirements, data requirements, process specifications, and user stories.
• Act as a liaison between business stakeholders, data teams, integration teams, and technical delivery teams.
• Support digital and data transformation objectives by understanding current state systems, business processes, data flows, and future state requirements.
• Analyze and provide recommendations on frameworks and approaches for digital transformation and technology modernization initiatives.
• Demonstrate strong analytical thinking with the ability to communicate complex technical and data-related concepts to business stakeholders.
• Prepare BRD, FRD, User Stories, Acceptance Criteria, Process Models, Data Flow Diagrams, Business Rules, Reporting Requirements and Business Cases.
• Strong knowledge of BPM, business process optimization, data analysis, impact assessment, and requirements management.
• Define scope, objectives and transformation strategies aligned with overall business goals and operational requirements.
• Strong stakeholder management skills working across business, technology, data, and leadership teams.
• Lead workshops focused on requirements gathering, process analysis, reporting requirements, integrations, and data transformation needs.
• Determine business process, technology and data-related gaps and recommend effective solutions.
• Actively participate in Agile ceremonies and support delivery teams through detailed requirements clarification.
• Work directly with executive stakeholders, architects, integration specialists, data teams, and technology leaders.
• Engage during pre-sales activities to support business discovery, scope definition, and transformation planning.
• Lead business analysis activities for enterprise digital transformation and modernization initiatives.
• Drive technology-enabled business transformation through effective requirements management and stakeholder collaboration.
• Work closely with Development, Integration, Data, Testing, and Implementation teams to ensure alignment with business expectations.
• Excellent verbal and written communication skills with strong workshop facilitation and stakeholder management capabilities.
• Enable successful solution adoption through implementation support, business readiness, and operational transition activities.
• Experience supporting data modernization, reporting transformation, workflow automation, cloud migration, enterprise platform modernization, and integration initiatives.
• Have experience in Program / Project Management.

Technical Skills/Tools Requirement (Good to Have)

• Business Analysis, BPM, Gap Analysis, Requirement Analysis, Functional Specifications, Process Modelling, Data Analysis, Data Mapping, Data Flow Analysis, Reporting Requirements, SIT, UAT, Business Case Development, Implementation Support and Transition to BAU.
• Strong Agile Business Analysis experience supporting enterprise-scale transformation programs.
• Experienced in Program and Project Management Life Cycle using Agile methodologies.
• Experience with Data Platforms, Data Warehouses, Data Lakes, APIs, Integration Platforms, MuleSoft, Power Platform, Microsoft Dynamics, ServiceNow, SAP, ERP, Analytics Solutions and SDLC initiatives.
• JIRA, Confluence, Azure DevOps, MS Office365 Suite, MS Project, MS Visio, Power BI, SQL, SharePoint, and Collaboration Platforms.

Other Requirements:

• Mandatory willingness to work in US Eastern Standard Time (EST) business hours.
• Experience collaborating with global stakeholders, distributed delivery teams, and enterprise transformation programs.

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