Microsoft Dynamics 365 (F&O) Functional Consultant
EY · Johannesburg, South Africa · 1mo ago
The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.
We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency.
Duties & Responsibilities
- Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
- Lead in design sessions with formulate the to be D365 solution.
- Work with the client to understand legacy data components and identify the appropriate location for such data in D365.
- Validation of business practices and processes in Dynamics based on discovery analysis
- Conducting GAP analysis to determine the difference between application and business processes Lead end-to-end implementations of D365 F&O Supply Chain modules.
- Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation and asset management.
- Mentor junior consultants and support knowledge transfer.
- Manage stakeholder expectations and ensure project milestones are met.
- Support pre-sales efforts with solution design and proposal development.
- Identify creative solutions for processes that aren’t fully accomplished by standard D365
- Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
- Translate functional business objectives and critical success factors into functional documents
- Configure application as appropriate to conform to business process definition
- Train users in a hands-on methodology and develop training documentation
- Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
- Maintain and expand client relationships through delivery of high-quality services
- Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)