Oracle Tech Architecture And Middleware - APIGEE Manager - Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

EY GDS - Delivery Excellence position-APIGEE Manager Developer

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

Your key responsibilities

• Lead and manage teams responsible for delivering the middleware solutions. Work with offshore, client, onsite teams as part of the project.
• Responsible for designing, developing, implementing, and supporting enterprise API solutions using Apigee, ensuring secure, scalable, and high-performing API ecosystems.
• Provide integration solutions for enterprise systems using different middleware platforms.
• Hold sessions with end users and/or functional consultants to gather business requirements for technical design documentation and implementation.
• Analysing current design and deliver future state integration architecture
• Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analysing, and structuring relevant data
• Ensure the best technical solution across the life cycle of design, development, operational service and ongoing enhancement.
• Assist business user during CRPs/SITs/UATs
• Implementing integration best practices, conduct trainings and mentoring team members.
• Working on project assessment for end-to-end analysis of a project's scope, scale, deliverables, objectives, and impacts.
• Support end users in resolving the reported incidents within prescribed SLA.
• Work in shifts to support client support engagements.
• Should be willing to travel onsite on short term or long term on need basis.
• Participate in business sales cycle.

Key skills:

• Minimum 8 years of experience in API Management and Integration projects with at least 6+ years of hands-on experience in Apigee development.
• Must have implementation experience using Apigee in at least 2 enterprise-scale projects.
• Strong experience with Apigee Edge and/or Apigee X.
• Experience designing and implementing RESTful APIs and API-first architectures.
• Strong hands-on experience with API Proxy development, Shared Flows, Flow Hooks, API Products, Developers, Apps, and Monetization concepts.
• Experience implementing API security standards including OAuth 2.0, OpenID Connect, JWT, SAML, API Keys, mTLS, and SSL/TLS.
• Experience with API Gateway policies such as Spike Arrest, Quota, Caching, Threat Protection, Traffic Management, Message Transformation, and Logging.
• Strong knowledge of JavaScript and policy-based API development within Apigee.
• Experience integrating enterprise applications, ERP systems, CRM applications, SaaS platforms, and cloud-native services.
• Experience with REST, SOAP, JSON, XML, OpenAPI/Swagger specifications, Microservices, and Event-Driven Architecture.
• Hands-on experience troubleshooting API performance, latency, scalability, and security issues.
• Experience with logging and monitoring tools such as Splunk, ELK, Dynatrace, Grafana, Cloud Monitoring, or equivalent platforms.
• Knowledge of CI/CD tools including Jenkins, GitHub, GitLab, Azure DevOps, Maven, and automated deployment pipelines.
• Experience working with Kubernetes, Docker, and cloud platforms such as Google Cloud Platform (preferred), AWS, or Azure.
• Understanding of API Governance, API Analytics, Developer Portals, and API Lifecycle Management.
• Multi-domain expertise and experience with other integration platforms is an added advantage.
• Strong written and verbal communication skills.
• Apigee API Engineer Certification or related Google Cloud certifications are preferred.
• Should be capable of mentoring team members and handling customer interactions independently.

Skills and attributes for success

• Strong communication skills and ability to collaborate with business delivery teams.
• Analytical thinking.
• Strong team-player and self-started attitude.
• Ability to create quality process documentation.
• Well organized, attentive to details attitude.

To qualify for the role, you must have

• College degree in Computer Science, Engineering, Information Technology, or related field.
• Atleast 8 years of experience as a quality consultant in Software Delivery Excellence.
• Strong understanding of API Security, API Governance, and Enterprise Integration Patterns.
• Experience handling production support, incident management, and root cause analysis.
• Ability to manage technical risks and customer escalations.
• Ability to interact effectively across business, technical, and leadership teams.
• Experience working in Agile Scrum and DevOps environments.

Additionally, good to have

• Experience with other API Management platforms such as IBM API Connect (APIC) and DataPower will be an added advantage.
• Experience with event streaming platforms such as Kafka or Pub/Sub.
• Knowledge of project management tools like JIRA, Azure DevOps, and Confluence.
• Exposure to DevOps automation, Infrastructure as Code (Terraform), and cloud-native architectures.
• Knowledge of SDLC, Waterfall, Agile, SAFe Agile, and Scrum methodologies.
• Experience with API monetization and partner onboarding solutions.
• Understanding of enterprise architecture frameworks and digital transformation programs.

Ideally, you’ll also have

• Ability to define processes for teams.
• Experience in project audits and reviews.
• Ability to analyse risks and metrics of projects.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
• How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
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