Associate Director, Software Engineering (Agent Hub Infra)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Business:CTO Platforms (AI Platforms)

Location: GuangZhou/Xian

Job ID：55589

Principal responsibilities

• Lead cloud and infrastructure strategy: target architecture, roadmaps, standards, platform adoption
• Own reliability and resilience: availability, DR/BCP, capacity planning, performance, SLOs/SLAs
• Run secure-by-design operations: IAM, network segmentation, encryption, patching, vulnerability remediation
• Drive infrastructure automation: IaC (e.g., Terraform/CloudFormation), CI/CD, configuration management, self-service tooling
• Manage hybrid environments: public cloud + on-prem, container platforms, OS/middleware lifecycle, third-party services
• Govern service operations: incident/problem/change management, runbooks, observability, cost optimisation (FinOps)
• Lead the team and stakeholders: coaching, delivery planning, vendor management, cross-functional collaboration and risk ownership

Requirements

• Strong public cloud infrastructure setup and operations: AWS (primary); exposure to Azure, GCP, AliCloud.
• Strong experience leading cloud and infrastructure engineering in enterprise environments (public cloud and hybrid).
• Hands-on IaC (e.g., Terraform) and CI/CD pipeline experience.
• Proven experience in AI and machine learning, preferably in the banking or financial services industry.
• Experience designing/implementing an AI platform; familiarity with Kong / Higress (or similar gateway/platform tools).
• Strong communication and stakeholder collaboration (technical and non-technical).
• Problem-solving & commitment, strong ability to develop creative solutions to complex challenges, working effectively with technical and non-technical stakeholders.
• Demonstrates an AI-native mindset by applying AI-driven approaches, including coding assistants, to improve productivity, quality, and engineering best practices.

/51/LP/WX

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***