Trade Support Associate II

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.  

As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.  

Job responsibilities 

• Acquire and apply knowledge of Equity Derivative trade support functions, including lifecycle event processing and payoff calculations, with a focus on identifying opportunities for automation and AI-driven enhancements.
• Understand and monitor key position and system reconciliations and related metrics, leveraging AI tools and data analytics to improve accuracy, efficiency and root cause analyses.
• Collaborate with colleagues to analyze, optimize, and redesign current processes, actively leading or supporting AI implementation and process improvement initiatives with a particular focus on mitigating risk and enhancing scale. 
• Prepare and analyze Equity Derivative trading reports for management review, utilizing AI and advanced analytics to generate actionable insights; participate in team meetings and contribute to strategic discussions on technology adoption and operational excellence.
• Assist in training and mentoring junior team members, sharing Derivatives knowledge and best practices in AI techniques and fostering a collaborative, growth-oriented environment.
• Manage ad-hoc projects and tasks as assigned, demonstrating strong project management skills, adaptability, and a proactive approach to addressing emerging needs—especially those related to Equity Derivatives, AI integration and process improvement.

Required qualifications, capabilities and skills  

• Extensive experience in trading or financial services, showcasing a deep understanding of industry practices, operations, and regulatory requirements. 
• Exceptional analytical and problem-solving skills, enabling effective decision-making and the development of innovative solutions.
• Excellent communication and interpersonal abilities, facilitating clear, productive interactions with colleagues, stakeholders, and management.
• Ability to thrive in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
• Demonstrated capability to work collaboratively in team settings, with solid knowledge of trading systems and financial markets, and a strong commitment to delivering high-quality results
• Proven skill in utilizing AI and machine learning to enhance trade support processes, driving improved decision-making and generating actionable, data-driven insights.
• Demonstrated experience in project management, with a strong emphasis on implementing AI technologies and leading process improvement initiatives.
• Proficiency in Microsoft Office Suite, particularly Excel, and advanced digital literacy for integrating and leveraging innovative technologies within trade support functions.

Preferred qualifications, capabilities and skills 

• Proficiency in trading platforms and software (particularly Equity Derivatives), including experience with AI-powered tools, demonstrating the ability to effectively navigate, optimize, and implement advanced technologies.
• Strong understanding of the derivatives trade lifecycle and processes, controls and functions that support trades from execution through to expiry. 
• Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards, with awareness of how AI solutions can support regulatory processes.
• Capability to leverage digital literacy and AI expertise for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.