Senior Storage & Backup engineer

Qualcommis seeking a Senior Storage&Backup engineerwith3 to 5years ofexperience inoperating andmanagingmulti-vendor large scale Storage and BackupInfrastructure. Proficiencyin storagetechnologies includingNetApp, Dell, Pure, VASTand Backup systems including Cohesity, Veeam, NetBackupand Networker.

Job Description:

This person will be a member of a global24/7/365 IT infrastructureOperations team focused on enterprise Storage, backup, and recovery. This role specificallyfocusesprimarily on administrating and providing support for Enterprise Storage &Data protectionand recovery. Our Senior IT engineers can expect to work withcutting edgetechnology in a large, fast-paced, and dynamic enterprise environment.

Responsibilities:

•Provides Tier1/Tier2 support tothe storage and backup technologies infrastructure. 

•8/5-with mandatoryon-call participationon weekends and holidays on a rotational basis.

• This is a100%work from office position.

•Monitorand troubleshoot service availability, capacity, and reliability. 

• Efficiently handle performance issues on storage and backup systems 

•MonitoringBackup systems for backup/restore failures and resolution ondailybasis. 

• Involvement incriticalincidents andcollaborationwith multiple teams, vendor supportforfast and qualityresolution.

•Upgrade/ Patch management of Storage and Backup systems.

• Addressing Tickets (incidents, ChangesandService Requests) in ServiceNowwith defined SLA/ KPI 

• Excellent written and verbal communication skills 

• Ability to adapt quickly to changing environments and technologies. 

• Skilled in generating custom reports/dashboards and Knowledgebase documentation. 

• Working with various vendors

Prospective candidate should be technically sound in the following:

• Provision, migration and decommission of Storage and Backup systems 

• NetApp cluster mode, Dell Isilon,Pure Storageand VAST Storage

• Cohesity DataProtect,Dell EMC Networker, Veeam, NetBackup

• Tape libraries from vendors like Oracle andSpectra logicor similar 

•Snapmirror/Snapvaultand Disaster Recovery (including Disaster Recovery of Backup catalogs) 

• Knowledge onServerOS (Linux and/or Solaris) 

• Relevant storage certifications (i.e.NetApp Certified Data Administrator),Dell, Pure,Cohesity or similar.

Prospective candidates having following is an added advantage:

• Strong knowledge of automation methodologies, scripting languages, and tooling. 

• Scripting knowledge (Bash, Perl, Python or PowerShell) 

• Basic knowledge on Splunk queries and Splunkdashboards 

• Any other skills that support storage and backup, not covered above. 

• Basic knowledge on Ansible is desired.

• Ability to work in a team environment as well as independently while making sound decisions 

• Willingness to learnnew technologiesand processes, quickly and apply them. 

• Ability to work seamlessly with both vendors and internal stakeholders 

• Collaborate with cross-functional team to achieve common objectives 

•Identifyand drive efficiency improvement initiatives 

• Ability to escalate critical issues to internal and/or 3rd-parties, asappropriate, and communicate status and resolution to the team. 

• Comfortable working in a performance-based and structured environment whiledemonstratinghigh ethical standards 

• Good knowledge of industry tools

Minimum Qualifications:

3+years of IT-related work experience with abachelor’sdegree. 

OR 

5+ years of IT-related work experience witha master’sdegree.