Senior Learning Consultant (24 month fixed-term)
ANZ · Auckland, New Zealand · 4d ago
Ko Mātou – About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
As a Senior Learning Consultant, you’ll play a pivotal role in shaping capability across ANZ New Zealand. Working in close partnership with business leaders, Talent & Culture, and key stakeholders, you’ll identify capability needs and design meaningful learning solutions that support our strategy, priorities, and future success. This is an opportunity to influence how people learn, grow, and perform, ensuring capability initiatives create lasting impact across the organisation.
Blending performance consulting, design thinking, and data-led insights, you’ll lead the end-to-end design and development of capability solutions that address complex business challenges and strengthen organisational capability at scale. From diagnosing capability gaps through to creating engaging learning experiences, you’ll help foster a culture of continuous growth while ensuring solutions align with our Capability Design Principles and deliver measurable outcomes.
Role Location: Auckland or Wellington
Role Type: 2 year fixed-term, fulltime
Ka aha tō rā e kite ai? - What will your day look like?
You will be responsible for:
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Partner with business leaders, subject matter experts and Talent & Culture to identify capability needs and design targeted learning solutions that deliver measurable impact.
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Design and develop engaging learning experiences using blended approaches, digital tools and human-centred design principles.
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Lead capability initiatives from discovery and scoping through to development, implementation and evaluation.
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Use research, data and industry insights to continuously enhance learning experiences and embed best practice into solution design.
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Collaborate across the Capability community to deliver high-quality learning solutions that strengthen capability and support strategic priorities.
This position offers flexibility and creativity—you’ll be encouraged to bring your unique perspective and flair to make the role your own.
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- A genuine passion for learning and capability, with proven experience designing impactful solutions
- Strong communication and storytelling skills – able to bring clarity, influence stakeholders, and connect learning to outcomes
- A strategic and analytical mindset, using data and insight to inform decisions and improve effectiveness
- Strong stakeholder management, building trusted relationships and influencing at all levels
- Well-developed planning and prioritisation skills, balancing multiple initiatives while delivering high-quality outcomes
- Experience with instructional design and digital learning tools, ideally with exposure to areas like lending, non-financial risk or customer experience
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.
Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.
To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 124112.
Te Rā Ōtinga - Job Posting End Date
Wednesday 07 October at 11.59pm (NZ)