Accounts Payable Processor
Pacific Life · Singapore · 15h ago
Job Title
Accounts Payable ProcessorJob Description
Job Purpose: The Accounts Payable Processor is responsible for delivering high-quality, accurate, and timely processing of invoices, expenses, and payments within the Procure-to-Pay (P2P) lifecycle. The role operates within a strong financial control framework, ensuring compliance with internal policies and regulatory requirements, while supporting process efficiency, issue resolution, and continuous improvement across AP operations.
Key Responsibilities
Accounts Payable Processing
- Process supplier invoices and employee expenses accurately and in line with service level agreements
- Perform detailed validation, coding, and matching (3-way where applicable)
- Ensure compliance with company policies, approval matrices, and payment controls
- Handle both PO-backed and non-PO invoices
Invoice and Expenses Controls
- Validate invoice data, tax treatment, and supporting documentation
- Identify and resolve discrepancies and duplicates
- Ensure accurate expense auditing and policy compliance
- Identify exceptions, duplicate claims, and potential fraud
Supplier and Vendor Master Support:
- Support supplier onboarding
- Maintain vendor master data
- Validate supplier data and bank detail changes
- Perform independent verification of banking information
- Ensure compliance with control requirements
Payment Processing:
- Prepare and process scheduled payment runs
- Process BACS, urgent, and international wire payments
- Process employee expense payments
- Ensure accuracy, completeness, and timely execution
Reconciliations and AP Accounting:
- Perform supplier statement reconciliations
- Complete ledger reviews and support control account reconciliations
- Prepare or support accruals and prepayments
- Support other month-end close activities as required
Tax and Compliance Checks:
- Apply relevant VAT checks
- Apply relevant GST and withholding tax checks
- Complete invoice compliance checks
- Ensure transactions are processed in line with internal and external requirements
Query Resolution:
- Investigate and resolve supplier queries promptly
- Respond to internal stakeholder queries in a timely and professional manner
- Provide high-quality service and clear communication
- Escalate issues where appropriate
Controls and Risk Management:
- Follow and support internal controls designed to prevent duplicate payments, errors, fraud, and non-compliance
- Adhere to internal controls to minimise risk and errors
- Maintain audit-ready documentation
- Identify issues or control gaps and escalate as appropriate
- Support a strong financial control environment across AP operations
Reporting and KPIs:
- Prepare AP KPIs and operational metrics
- Perform aged items analysis
- Support service monitoring and control oversight
- Provide reporting insights to support effective AP operations
Systems and Process Improvement:
- Support process improvements to enhance efficiency and service delivery
- Contribute to system enhancements and user acceptance testing activities
- Support user adoption of new processes and systems
- Promote continuous improvement across AP operations and controls
Additional Support:
- Provide support on other ad-hoc finance or AP-related activities as required
- Assist the wider finance team during peak periods or business priorities
- Contribute flexibly to support operational continuity and team objectives
Collaboration and Support
- Work closely with procurement, Treasury, and wider business teams to resolve issues.
- Provide guidance and support to junior AP team members where required
- Support knowledge sharing and cross-training within the team
Skills, Experience and Qualifications
Proven experience in accounts payable, finance operations, or shared services, ideally within a high-volume or complex environment.
Strong knowledge of procure-to-pay processes, invoice processing, supplier reconciliations, expense management, and payment operations.
Experience using finance or ERP systems such as SAP, Oracle, or similar platforms.
Good understanding of AP controls, audit requirements, and financial compliance standards.
Knowledge of VAT, GST, invoice compliance requirements, and supplier onboarding controls.
Experience preparing reconciliations, journals, accruals, and month-end support activities.
Strong analytical and organisational skills with good attention to detail and accuracy.
Proficiency in Microsoft Excel.
Strong communication and stakeholder management skills.
Ability to manage competing priorities and maintain service quality under pressure.
Proven ability to collaborate effectively with stakeholders.
Relevant qualification or equivalent practical experience preferred.
Working For Pacific Life Re
Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.
Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.
Benefits
Leave
23 days of annual leave with option to buy/sell more days
Adoption and fertility leave
Generous enhanced parental leave
Healthcare
Comprehensive private insurance coverage for employee and dependents
Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary
Optical & Dental benefits
Additional flexi benefits
Wellness
Access to Employee Assistance Program
Time off for volunteering
Charitable matching of employee donations
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.
Pacific Life Re Values