AI Workforce Specialist - Federal Government and Law Enforcement

Overview

Joining our Federal team as an AI Workforce Specialist presents a unique and transformative opportunity to be at the forefront of Microsoft’s AI-powered productivity revolution. This role is purpose-built to accelerate the integration of AI and Microsoft Copilot into the Canadian Government and Law Enforcement by bridging Microsoft’s productivity cloud with cutting-edge innovation. As a trusted advisor and orchestrator, the AI Workforce Specialist plays a pivotal role in helping customers unlock new value, drive operational efficiency, and lead workforce transformation at scale. With a focus on growth, sales execution, and continuous learning, this role not only empowers specialists to shape the future of work but also positions them to capture new AI-driven revenue streams while strengthening Microsoft’s leadership in the AI era.

As an AI Workforce Specialist for the Federal Government, you will be a senior individual contributor responsible for driving digital transformation and customer success through Microsoft’s cloud solutions. You will lead strategic engagements, develop deep customer relationships, and orchestrate cross-functional teams to deliver business value. This role requires a understanding of government relations, industry trends, customer challenges, and Microsoft’s solution portfolio to effectively position, demonstrate 

Responsibilities

• Lead customer engagements to identify business needs and align Microsoft solutions.
• Develop and execute account plans to drive adoption and consumption of Microsoft technologies.
• Collaborate with technical specialists, customer success managers, and partners to deliver value.
• Demonstrate real examples of Copilot for government departments
• Stay current on industry trends and Microsoft product innovations.
• Provide feedback to product teams to influence roadmap and improve customer experience.

Capabilities and Skills

• Strategic Thinking: Ability to understand customer needs and align solutions to business outcomes.
• Federal Government relationships: A deep understand of the Canadian federal government with existing relationships across departments
• Technical Expertise: Deep knowledge of Microsoft cloud technologies and industry-specific solutions with a focus on Microsoft Copilot
• Communication:  presentation, negotiation, and interpersonal skills.
• Collaboration: Proven ability to work across teams and influence stakeholders.
• Sales Acumen: Experience in solution selling and driving revenue growth.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
• 4+ years solution or services sales experience.
• Experience working with or selling to Public Sector and or Law enforcement. 
• Understanding of Federal Government departmental landscape with existing relationships.
• Proven track record of achieving sales targets and driving customer success.
• Knowledge of Microsoft cloud solutions and competitive landscape.
• Ability to travel as needed to meet with customers and partners.

Solution Area Specialists IC4 - The typical base pay range for this role across Canada is CAD $103,500 - CAD $170,700 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Solution Area Specialists IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 103,500 $ CAD à 170,700 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

---

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.