Christ University - (Knowledge Associate - PPK) - Batch of 2027

Bain & Company
Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 67 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

Bain Capability Network
 Bain Capability Network was established in 2004 in New Delhi, and now has nodes in India, Warsaw and Mexico. We are an expert client delivery (ECD) team at Bain & Company that collaborates closely with global leadership and clients, offering expertise across various industries and capabilities. We offer three delivery model archetypes – off-shore, on-site and hybrid for seamless integration with case teams and practice areas. From developing Intellectual Property to delivering end-client solutions, we house dedicated teams across all industries including Consumer Products, Retail, FS, Healthcare, etc., and specialize in core capabilities such as Private Equity, Pricing, Corporate Finance and Strategy, Data and Insights, etc.

Who you’ll work with

*You’ll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team that support a range of industry and capability practice areas. 

*The global PPK group is a key function, which helps to identify, create, and leverage “best of Bain” content, expertise, and also helps Bain practice areas develop commercial strategies.  

*The Knowledge Management team is critical to harnessing the best of our consulting staffs’ individual and collective expertise, making it possible for us to deliver extraordinary results for our clients. 

What you’ll do

Associate, Knowledge Management support global knowledge management within an industry or capability Practice by:

*Managing and preparing content contributions to the global knowledge base

*Removing confidential information from client engagement materials and standardizing those as per Bain standards (sanitizing & disguising) 

*Writing abstracts and tagging materials to ensure Bain case teams can find the right content easily within Bain’s internal knowledge base

*Posting content on Bain’s internal knowledge base so that the materials can be leveraged by global teams working on similar topics

*Ensuring case teams follow compliance guidelines when submitting case summaries, proposals etc.

*Overseeing the sanitizing & disguising efforts performed by the Junior Knowledge Associate team for the practice, coaching on practice-specific requirements and ensuring quality requirements are met  

*Managing the quality of content by identifying duplicative content, storylining content and archiving lower usage content from the knowledge base

*Supporting the creation and periodic refresh of select practice content, credentials, and the Practice area pages overall

*Supporting Senior Knowledge Specialists with answering straightforward requests and knowledge capture tasks like taking and uploading notes from calls with consulting teams

*Perform practice analytics using tools such as Alteryx, Tableau, Excel, and AI-enabled tools to provide insights for KM / Practice operational activities

*Supporting Senior Knowledge Specialists to create and distribute regular newsletters to Practice affiliates on latest cases, proposals, practice knowledge and IP developments 

*Maintaining Practice trackers, databases and affiliate lists/profiles