Senior Specialist, Client Service Data Insights & Analytics

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Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

We’re seeking a future team member for the role of Senior Specialist, Client Service Data Insights and Analytics to join our Global Clearing Team. This role is located in New York, NY.

AI Business / Product Owner (Practice-Aligned Micro-Pod Lead) - This role is intended for a high-performing colleague from an SDG-aligned function such as operations, controls, or client service who can represent their practice area in AI delivery. The individual will sit within a small micro-pod alongside engineers and act as the key business point person responsible for shaping, prioritizing, and driving AI use cases from idea through implementation and value realization. They will connect business needs with technical execution, ensuring solutions are well-defined, governed, tested, adopted, and demonstrably beneficial to the practice.

Key Profile Criteria / Responsibilities
- Strong knowledge of their practice area, with credibility across operations, controls, client service, or a similar SDG function.
- Acts as the primary business representative within a micro-pod, partnering closely with engineers to drive AI use case delivery for their practice/team.
- Builds and maintains the practice-level pipeline of AI opportunities, helping prioritize the highest-value business problems to solve.
- Translates business needs into clear requirements, process flows, user stories, and success criteria, while coordinating business testing and implementation readiness.
- Accountable for end-to-end pod delivery from the business side, including stakeholder alignment, decision-making, issue resolution, and execution against milestones.
- Responsible for ensuring required AI governance is initiated and completed within 60 days of project start.
- Responsible for ensuring benefits are realized after implementation, with clear evidence of business impact, capacity creation, or efficiency gains.

To be successful in this role, we’re seeking the following: 

-Bachelors degree or the equivalent combination of education and experience is required with an MBA preferred. 

- 4-5 years of total work experience preferred.