Quality Assurance, Monitoring & Testing Analyst

The Independent Risk Management (IRM) Second-Line Testing Utility (STU) is responsible for assessing the adequacy of Controls, Monitoring, and Testing Tools that are designed and executed by the IRM Risk Segments. This role will report to the Controls Assessment & Testing Sr. Officer within the STU while leveraging, where possible, infrastructure established for the First Line Control Testing Utility (CTU), while maintaining separation in alignment with the Firm's Lines Of Defense model.

This is a newly established team within IRM Controls, with responsibility for objectively monitoring and testing IRM's owned controls within the Manager’s Control Assessment (MCA, aka RCSA). This is a strategic and execution-oriented role responsible for centrally assessing operational control performance and assurance of IRM risk segments as well as developing monitoring and testing tools. The individual will work closely with a core team of controls professionals to manage the execution of IRM owned monitoring and testing of controls. The position closely follows the latest trends in control design and testing and adapts them for application within their own job and covered businesses and functions. 

Responsibilities:

• Perform control monitoring and testing execution activities
• Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control testing.
• Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
• Support in performing the monitoring review that augment the principles defined per PRCM (Process, Risk, Control & Monitoring)
• Support in the end-to-end monitoring and testing of the controls as defined in Risk Management policy
• Participate in strategic initiatives for control performance enhancement, etc.
• Involve in Control Design Assessment (CDA) meetings.
• Participate in leadership meetings to analyse documentation and processes to ensure risks and control points are properly addressed
• Help to identify any monitoring/testing breaks and suggest enhancements
• Assisting in the creation and maintenance of reports for control tracking and analysis
• Help to identify risks across the business and organize cross-functional solutions

Qualifications: 

• Working understanding and experience of Risk Management (Financial and Non-Financial Risks) including Enterprise Risk, Credit, Model, and Market Risks.
• Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Good knowledge in the development and execution of controls.
• Experience in control related functions in the financial industry.
• Experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Good analytical skills to evaluate complex risk and control activities and processes.
• Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor’s/University degree required, Master’s degree preferred.

------------------------------------------------------

Job Family Group:

Controls Governance & Oversight

------------------------------------------------------

Job Family:

Quality Assurance, Monitoring & Testing

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.