Analyst, Infrastructure Observability
Intercontinental Exchange (ICE) · Hyderabad, India · 23h ago
Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
This role will be part of a team of information technology professionals responsible for monitoring a global network infrastructure including offices and internet data centers. This position requires technical proficiency, an eager attitude, professionalism, and solid communication skills.
Responsibilities
- Build, maintain, and support a global packet capture and monitoring infrastructure
- Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces, and captures
- Document changes and author documentation on monitoring standards and practices
- Design monitoring requirements in coordination with development and operations
- Architect and implement monitoring solutions across multiple datacenters
- Serve as a primary point of contact for monitoring across the enterprise
Knowledge and Experience
- Understanding of core IT concepts including networking and access control
- Knowledge of Linux
- Ability to read packet captures
- TCP/IP networking and analysis skills
- Data analysis skills and competence in MS Word and Excel
- Strong written and verbal communication skills
- Ability to multitask and work independently on multiple projects
- Minimal travel: 2-3 weeks per year
Desirable Knowledge and Experience
- Bachelor’s degree, preferably in CIS, engineering, or a related discipline
- Corvil, Niksun, Gigamon, or NetScout certification
- CISSP or CCNA certification
- Experience with Broadcom Spectrum
- Experience with BigPanda administration
- Financial industry expertise
- Change auditing and configuration management