Engineer, Enterprise Endpoint Solutions

Job Purpose

ICE Data Services India Private Limited., a subsidiary of Intercontinental Exchange (NYSE: ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

Responsibilities

The Engineer – Endpoint Solutions (Software Deployment) is an Individual contributor position and reports up to Manager or above in the Org. Engineer will be responsible for some or all activities related to packaging of applications, deployment of applications and monitoring compliances of the deployed applications. Our ideal candidate is who could provide support from software delivery using various tools and can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills.

Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment.  This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills. 

Knowledge and Experience

• Workstation OS – Familiarity with Windows OS.
• Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role.
• Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Tainum Core Management, Autopilot, Azure.
• Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM.
• Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc.
• Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc.
• Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line.

Desirable Knowledge and Experience 

• College degree in Engineering, MIS, CIS, or related discipline preferred.
• Candidate with more than 4-6 years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc.
• Workstation OS - Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python
• MAC OS Tech - Familiarity with JAMF a plus. Experience with JAMF Composer or Visual Studio Code and Munkipkg
• Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally.
• Familiarity with Service Now and Change/Incident Management practices.
• Experience in the Financial Services industry a plus.
• Experience in managing VDI environment (VMware Horizon, Citrix) will be plus.