Audit Manager II (Process Engineering)

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Pay Details:

$92,220 - $138,330 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Audit

Job Description:

The Audit Manager II  (Process Engineering)  provides specialized expertise to help guide the planning, risk assessment, and execution of audits. This role plays an essential part in shaping the strategic direction of the audit function, while fostering alignment with enterprise risk frameworks and supporting the broader audit strategy. Lead and/or provide supervisory oversight to complex audits and ensure completion.

Day to day:

• Lead process improvement initiatives across the audit lifecycle, including audit planning, risk assessment, testing, reporting, issue management, and continuous monitoring.
• Analyze current-state audit processes to identify inefficiencies, control gaps, manual activities, and opportunities for automation.
• Design and implement future-state processes that improve audit effectiveness, consistency, scalability, and user experience.
• Partner with auditors, audit leadership, technology teams, and business stakeholders to gather requirements and develop practical solutions.
• Facilitate process mapping workshops, stakeholder interviews, root cause analysis sessions, and process design activities.
• Develop process documentation, standard operating procedures, operating models, workflows, and governance frameworks.
• Support implementation of audit technology solutions and process enhancements, including workflow automation and system integration initiatives.
• Monitor adoption and effectiveness of implemented solutions and recommend continuous improvements based on metrics and stakeholder feedback.
• Lead cross-functional initiatives focused on audit transformation, operational excellence, and innovation.
• Support change management activities including stakeholder engagement, communication planning, training, and adoption monitoring.
• Develop key performance indicators (KPIs) and operational metrics to measure process effectiveness, efficiency, quality, and user experience.
• Research emerging industry practices and recommend opportunities to modernize audit processes and operating models.

Depth & Scope:

• Works autonomously and accountable for acting as a lead within a specialized audit practice area and provide work direction to others
• Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
• May lead and/or provide supervisory oversight to complex audits and ensure completion
• Knowledge of external competition, industry and/or market trends in relation to own function / business
• Scope of role may have enterprise impact
• Undertakes and completes a variety of complex audit projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
• May oversee and/or independently perform concurrent multiple audits and related tasks from end to end
• Ability to process and handle confidential information with discretion

Education & Experience:

• Undergraduate degree required
• 7+ years of relevant experience

Customer Accountabilities:

• Supports the development and implementation of audit programs by contributing insights and assisting with planning activities
• Participates in audit engagements across multiple areas, helping ensure audits are conducted in line with established standards and timelines
• Executes the development of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report
• Completes L1 reviews/sign off on all audit activities (i.e. walkthroughs, test scripts, test results, grid, evidence uploads)
• Oversees / leads audits and/or execute the follow-up of findings arising from internal audits and regulatory reviews in accordance with policy
• Oversees / leads the ongoing audit communications and/or the reporting process with the stakeholders, senior management and external auditors for specific and/or overall Audit area 
• Contributes to audit initiatives by providing input and assisting in the design and testing of solutions, as well as supporting implementation efforts
• Leads / manages the integrated implementation of policies / processes / procedures / changes across multiple functional areas
• Acts as the audit lead or audit advisor to management and respective teams for area of specialization. Reports on emerging trends, identifying issues and opportunities and recommending action to senior management
• Facilitates key discussions and provide thought leadership to executive audience

Shareholder Accountabilities:

• Adheres to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contributes to the review of internal processes and activities and assists in identifying control weaknesses / failures, potential opportunities to improve operational efficiencies for their business area
• Actively manages relationships with business lines / corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders where required
• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite
• Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provides guidance for complex situations

Employee/Team Accountabilities:

• Provides thought leadership and/or industry knowledge for own area of expertise
• Encourages a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
• Works effectively as a team, supporting other members of the team in achieving business objectives and providing stakeholders services
• Participates in knowledge transfer within the team and business units
• Contributes to the overall performance management process by providing coaching and input into team members' assessment on assigned audits

Preferred Qualifications:

• "Big Tech" experience strongly preferred
• Master's degree preferred
• Bachelor's degree required in Business Administration, Accounting, Finance, Information Systems, Industrial Engineering, Operations Management, or related field.
• Professional certifications such as Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, PMP, CBAP, CPA, CIA, or equivalent.
• 7+ years of experience in process improvement, operational excellence, business transformation, consulting, process engineering, or related disciplines
• Experience leading cross-functional process improvement or transformation initiatives.
• Experience documenting and redesigning complex business processes.
• Demonstrated ability to influence stakeholders and drive organizational change.
• Experience applying Lean, Six Sigma, Agile, Design Thinking, Business Process Management (BPM), or Continuous Improvement methodologies.
• Experience with business process modeling and workflow design tools such as Visio, Lucidchart, Signavio, ARIS, or similar platforms.
• Experience supporting implementation of enterprise platforms, workflow tools, governance systems, or audit technologies.
• Experience developing operating models, governance structures, process controls, and performance measurement frameworks.
• Knowledge of workflow automation, robotic process automation (RPA), artificial intelligence, or process mining technologies.
• Strong workshop facilitation, stakeholder management, and change leadership skills.
• Ability to communicate complex process and operational concepts to technical and non-technical audiences.
• Consulting, transformation, or operational excellence experience within financial services preferred.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.