Senior Product Manager, Profile
Autodesk · San Francisco, United States · 1d ago
Job Requisition ID #
Position Overview
Autodesk is hiring a Product Manager to join the Profile team. Profile is the trusted, unified view of the Autodesk customer. It brings together what customers tell us, how they use our products, and what we understand about their needs, and makes it available to teams across Autodesk and to external developers through one consistent set of APIs on Autodesk Platform Services. As the definitive source of truth about the customer, Profile powers the personalized, intelligent, and AI-driven experiences across every Autodesk product and platform.
Profile delivers this today through two complementary services: a real-time service for products that need customer context instantly, and a data store that powers analytics and AI.On this foundation, the team continues to extend Profile's reach: adding new types of customer information, onboarding more systems that publish their data automatically, and deepening Profile's role as the authoritative home for customer data.
As a Product Manager on the team, you will own the vision and roadmap for this work, partner with engineering to deliver it, and balance the needs of many users, including our website and product teams, AI assistants, data scientists and analysts, external developers, and the partner teams that supply Profile's data. We are looking for a technically fluent, collaborative product manager who leads through influence, enjoys the detail of how data and systems connect, and understands that personalization and AI are only as good as the information behind them.
Responsibilities
- Own and execute the roadmap for expanding the customer view
- Partner with engineering to advance the automated pathway that lets systems across Autodesk publish their data into Profile
- Strengthen Profile as the authoritative home for customer data, keeping the real-time and analytics views consistent
- Serve real-time, analytics, and AI consumers, including assistants and agents, defining what each can expect for freshness, speed, and reliability
- Be the main point of contact for the teams that use Profile and supply its data, championing its value and making it easy to adopt
- Expand Profile into high-impact new uses, from personalization to fraud and risk
- Treat privacy and compliance as core product requirements, partnering closely with our security, legal, and trust teams
- Use data to demonstrate Profile's impact, reporting the measures that matter most, from adoption and reliability to business outcomes
- Communicate clear product requirements and drive delivery with the team
- Keep stakeholders informed on status, risks, and changes across launches and deprecations
- Be the go-to expert and advocate for Profile, keeping documentation current and supporting the teams that build on it
Minimum Qualifications
- 4+ years in product management, including technical products such as APIs, platform services, data products, or developer tools
- Proven ability to set direction and rally cross-functional teams through influence rather than formal authority
- Skilled at stakeholder management, communicating early, anticipating needs, and building alignment with peers and senior leadership
- Strong customer empathy, turning research and insights into product decisions that address real user needs
- Strategic thinking that connects customer problems to product strategy, business outcomes, and clear KPIs
- Disciplined prioritization, balancing the competing needs of many consumers behind a single, coherent product
- Technical depth to read an API specification, reason about data structure, freshness, latency, and scale, and earn the trust of senior engineers
- A compelling communicator and storyteller who drives adoption by customers and internal teams
- Fluency in product discovery, validating value, usability, feasibility, and business risk with qualitative and quantitative methods
- A track record of leading delivery end to end and driving successful launch and adoption
- A data-driven approach, instrumenting products and turning data into decisions
Preferred Qualifications
- Experience building customer data platforms, a unified customer view, or systems that manage identity, entitlements, or master data
- Experience managing a public or developer-facing API, including API design, versioning, deprecation, and developer experience
- Experience with data technologies such as Snowflake, Spark, Kafka, or GraphQL, and with streaming or event-driven data
- Experience shipping products built on personal data, including consent, privacy, and regional data-residency requirements
- Experience with personalization or recommendations, or building products consumed by AI assistants and agents
- Experience driving adoption across a large product portfolio, where success depends on persuading many independent teams
- Familiarity with Autodesk Platform Services or comparable developer platforms
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.