Manager, Risk Operating Model Lead

Manager, Risk Operating Model Lead

Role Overview

Are you an expert at turning complex compliance signals and operational friction into elegant, standardized governance systems? The TDOI team is seeking a Risk Operating Model Lead to design, execute, and govern the overarching risk and controls framework across all talent development processes. You will own the mechanics of risk identification, assessment, escalation, and remediation tracking—serving as the single source of truth for TDOI operational health and well-managed posture.

Key Responsibilities

• Risk Framework & Tooling Architecture: Build, maintain, and continuously refine the TDOI risk identification, assessment, risk logs, and escalation framework leveraging enterprise tooling.  Influence integration of risk tooling architecture into newly built tools.  
• Well-Managed Roadmap Ownership: Own the Well-Managed Roadmap end-to-end. Translate audit signals, control testing results, and operational insights into a prioritized remediation plan, ensuring every open finding has an assigned owner and target delivery date.
• Governance Operating Cadence: Run the recurring operating review cadence for risk evaluation, control effectiveness, and risk acceptance decisions across TDOI functions.
• Escalation & Cross-Enterprise Alignment: Identify systemic control gaps and surface risks with cross-enterprise exposure for enterprise-level handling.
• Process & Control Standardization: Partner with Process Strategists to ensure local process designs embed standardized control suites and audit-defensible documentation without creating manual administrative drag.

Basic Qualifications

• Bachelor’s Degree or military experience.
• At least 4 years of experience in Operational Risk Management, Process Governance, or Internal Audit.
• At least 2 years of experience building or executing risk operating models, risk registers, or remediation roadmaps.

Preferred Qualifications

• 4+ years of experience leading risk transformation, control suite optimization, or audit remediation in complex HR/Operations environments.
• Certified Risk Management Professional (CRMP), Certified in Risk and Information Systems Control (CRISC), or Lean Six Sigma certification.
• Demonstrated ability to translate complex audit findings into prioritized, executable roadmaps.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $134,400 - $153,300 for HR SpecialistRichmond, VA: $122,100 - $139,400 for HR Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).