Senior Product Delivery Associate - Product and Transformation
JPMorgan Chase · Chicago, United States · 20h ago
SeniorOn-siteProduct Management
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees’ needs.
Job responsibilities
- Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
- Writes the requirements, epics, and user stories to support product development
- Perform user testing, support pre-release activity and production verification testing
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product development life cycle including discovery and requirements definition, and deployment processes
- Proven expertise in agile story writing, scrum ceremonies and digital product development
- Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
Preferred qualifications, capabilities, and skills
- Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations
- Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently
- Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven