Business Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Manager

In this role, you will:

• Provide critical support in production of recurring Management Information and regulatory reporting outputs
• Proactively identify challenges, and clearly flag exceptions/ anomalies with supporting evidence to ensure smooth project and operational delivery
• Build strong relationships, communicate effectively across levels and influence stakeholders to drive alignment and achieve business objectives
• Support non-financial risk by maintaining trackers and preparing governance-ready inputs and packs and perform first-line trend, risk and variance analysis on agreed management information metrics and highlight notable movements
• Escalate non-standard items and exceptions requiring interpretation/judgement or sensitive handling. Gather data/evidence, draft root cause analysis refreshes using agreed templates, and route to onshore for review and finalization
• Execute scripted/routine testing (User Acceptance Testing/regression/control testing) where access permits and capture evidence, document results, and provide clear outputs for progression via agreed channels
• Responsible for workforce planning and resource management, including analyzing direct and indirect costs, preparing cost forecasts and providing insights to support effective resource allocation and financial planning

To be successful you will:

• Strong Microsoft Excel, PowerPoint skills. Knowledge of advanced excel would be an added advantage. Bachelor’s degree is must or any relevant Postgraduate (Charted Accountant)
• Knowledge of Qlik Sense, Helios, Fusion and Avaloq would be an added advantage. Artificial Intelligence tools and prompt engineering preferred
• Proven delivery experience in offshore/shared services operations, working to deadlines and service levels
• Familiarity with Quality Assurance routines and continuous improvement in processing environments
• Knowledge of key finance metrics and understanding of financial statements along with concepts such as Net New Money and New relationships
• Minimum 8-14 years of progressive experience, preferably in Finance and Business Management, Management reporting and regulatory-style reporting outputs with strong validation routines.

You’ll achieve more at HSBC

hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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