Business Intelligence Specialist

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Manage a diverse portfolio of business intelligence and reporting activities, including the design, development, and maintenance of complex dashboards, scorecards, semantic models, and data queries to support business needs. Act as a technical lead, ensuring alignment of metrics across the organization while driving reporting simplification, governance, and adoption. Oversee team JIRA intake and prioritization processes, ensure adherence to audit and control practices, and work closely with senior leadership on strategic reporting and analytics initiatives. Leverage Power BI and data analysis expertise to deliver scalable, trusted, and actionable business insights.

CUSTOMER

• Initiate and provide leadership, tactical / technical direction and planning input for all business relevant information.
• Elicit information requirements and articulate those requirements in a manner that can be easily understood by other data and business partners.
• Identify data elements to address reporting requirements.
• Streamline and improve existing reporting to eliminate errors and redundancies.
• Ad-hoc reporting and derived insight analysis as required to support internal and external business partners.
• Provide on-going communications on project status and systems capabilities.
• Lead on enterprise data visualization needs and ensure related activities to overall strategies are completed.
• As the leading subject matter expert, provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques.

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to activities for our business area.
• Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities.
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience.
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist.
• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues.
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

• Work autonomously and accountable for acting as a lead within a specialized BI & Reporting function and may provide work direction to others.
• Provide seasoned specialized knowledge, advice, and/or guidance to various stakeholders and team members.
• Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions.
• Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms including Azure and Databricks.
• Expert at utilizing data visualization techniques / tools across the organization to support multiple businesses with focus on Power BI.
• Manages communication at senior and executive level.
• Work effectively across multiple business units with numerous stakeholders to deliver reporting and BI solutions.
• Scope of role may have enterprise impact.
• Generally, focus on broad range of complex issues that may span from medium – long term issues (e.g. 6-12 months)
• Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise.
• Oversee and/or independently perform tasks from end to end.
• Generally, reports to a Senior Manager or executive role

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience or
• 5+ year of relevant experience; higher degree education and research tenure can be counted.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet